Colonial Heights Senior Living

Colonial Heights and Gardens in Northern Kentucky is highly praised for its long-standing presence in the community, low staff turnover, and the variety of activities, entertainment, and dining options available. The spacious apartments, some with patios, are a highlight for residents who enjoy the outdoors. However, some reviews mention the cost as a concern, noting that independent living includes only two meals without snacks, contrasting with other communities that offer all meals and snacks.

Visitors and those with friends or family members residing there generally find the place welcoming, with great people to talk to and a nice retirement community atmosphere. A new resident is looking forward to moving in, citing the positive environment as a deciding factor.

From a healthcare perspective, professionals working through agencies commend the facility for its cleanliness, kindness, and overall quality, despite the long commute for some. Senior Home Care staff also noted the pleasant and helpful staff, clean facilities, and tasteful decor.

However, there are areas for improvement. One review mentions a significant issue with cleanliness, specifically a persistent urine smell in the hallways, suggesting a need for deep cleaning and updates to the decor. Another point of feedback includes difficulties in sending mail to residents, with items often returned as "undeliverable," which could impact resident morale.

Overall, Colonial Heights and Gardens is seen as a beautiful place with caring staff and a welcoming atmosphere, offering a nice alternative for seniors seeking independence with support. The community is active, with many daily activities and friendly staff, though some experiences with staff rudeness were reported. The facility is generally clean, with staff described as friendly and helpful, contributing to a positive settling in for new residents.