Coldspring Of Campbell County

Reviews of Cold Spring Transitional Care Center show a mix of experiences. Many reviewers praise the facility for its excellent care, particularly highlighting the physical therapy department's effectiveness in aiding recovery and progression. The therapy team, including specific mentions of therapists and nursing staff, receives accolades for their caring, helpful, and professional approach. The facility itself is described as clean, with comfortable rooms and a friendly atmosphere. Several reviewers specifically recommend the facility for anyone in need of rehabilitation or long-term care.

However, some reviews express significant concerns. Issues cited include poor staff behavior, with complaints about rudeness and a focus on internal drama over resident care. There are also reports of inadequate general care, communication problems, and negligence. Concerns about dietary management and the handling of special dietary requirements were mentioned, alongside instances of residents not receiving the correct meals. One reviewer detailed a particularly distressing experience involving a return to the hospital due to complications allegedly arising from care received at the facility.

While some employees and former employees describe a positive working environment and commend the facility for its resident care and cleanliness, others describe it as a poor place to work, citing internal drama and management issues.

Overall, the reviews present a complex picture, with many expressing satisfaction with the care received, particularly praising the therapy services, while others raise serious concerns about aspects of care and management.