Cogir of Fallbrook

Positive Reviews:

• Many reviewers commend the leadership and staff at Cogir of Fallbrook for their kindness, knowledge, and eagerness to help. The community is described as clean, with friendly caregivers and strong leadership.
• Activities and dietary needs are well addressed, with specific praise for the Activity Director and Chef for their contributions to residents' well-being.
• Staff are noted for going above and beyond, including running personal errands for residents without local family, creating a culture of support and acceptance.
• Residents enjoy a variety of activities, including exercise classes, Bingo, and painting, as well as the company of visiting pets.
• Professional referrals speak highly of the community, noting excellent experiences for clients and families, especially under new ownership and management.
• Estancia is praised for its beautiful facilities, experienced and caring staff, and for meeting all the needs of residents' families, making the transition to senior living easier.

Negative Reviews:

• Some residents face issues with amenities such as wireless Internet and TV service, questioning the management's effectiveness.
• Concerns are raised about the level of care and attention to medical needs, with reports of neglect and inadequate staffing levels following a change in ownership.
• Administrative issues at Estancia, including poor communication and organizational skills, leading to last-minute residency declines due to unassessed medical needs.

Overall:

While many reviews highlight the positive aspects of living and working in these communities, including strong leadership, caring staff, and a variety of activities, there are significant concerns regarding management effectiveness, care quality, and administrative competence. Prospective residents and their families are encouraged to consider both the positive experiences and the areas of concern when making decisions about senior living options.