Coachman Square At Woodbridge

Reviews for Coachman Square show a mix of experiences. Some reviewers praise the facility for its warm, caring, and engaging staff, clean environment, great food, and a variety of recreational activities, describing it as a happy and secure living experience for their loved ones. They commend the dedication of the administration and staff towards the residents, highlighting the beautiful grounds, compassionate care, and the sense of community that makes residents feel at home. Positive feedback also mentions the facility's efforts to keep residents safe during the pandemic, the quality of food, and the range of activities and socialization opportunities available.

On the other hand, several reviews express serious concerns about the facility, including allegations of staff misconduct such as theft and unprofessional behavior. These negative reviews describe the food as poor quality, mention increasing fees, and criticize the management and cleanliness standards of the establishment. Some reviewers strongly advise against placing loved ones in Coachman Square due to these issues.

One detailed review shares a mixed experience, initially praising the admissions process and staff support but later expressing dissatisfaction with the level of care and attention provided to their family member, especially regarding mental health services and physical activity. The reviewer suggests improvements in these areas and more adherence to dietary restrictions.

Overall, while many reviews highlight the positive aspects of Coachman Square, including its staff, facilities, and resident engagement, there are significant concerns raised about staff behavior, care standards, and management practices that potential residents and their families may want to consider.