Clover Hill Senior Living

Summary of Reviews for Clover Hill Senior Living

• Some reviewers noted the facility is always clean, with a friendly and competent staff offering many activities daily.
• There are positive remarks about the variety of activities, including day trips, crafts, and physical therapy, catering to residents with different levels of mobility and cognitive abilities.
• Several reviews highlighted the excellent care and attention provided by the staff, mentioning significant improvements in residents' health and well-being.
• However, there are concerns about the small size of rooms and the absence of a pool.
• Some negative experiences were reported regarding the quality of food, with one reviewer stating their relative lost weight due to poor meal quality.
• Issues with management were mentioned, including unprofessional behavior and difficulties in communication.
• Concerns were raised about the mixing of dementia and non-dementia patients, which some found distressing and not an ideal model of care.
• Medication errors and lapses in care were reported, including a significant delay in treating a urinary tract infection and a medication lapse leading to worsening of a resident's condition.
• Despite some negative experiences, many reviewers expressed gratitude for the care their loved ones received, with one detailing a remarkable recovery and improved quality of life for their relative.