Close To Home Senior Living - Bluemound Home

Positive Reviews:

• Many employees and family members of residents have praised the care and attention given to residents, highlighting the staff's genuine concern for their well-being.
• Community outreach and volunteer efforts, including scout troops and holiday volunteers, have contributed positively to the residents' quality of life through various activities and improvements to the facility.
• Family members have expressed gratitude for the compassionate care provided to their loved ones, noting tidy living conditions and enjoyable activities.
• Some former employees and volunteers have shared positive experiences, mentioning polite staff, engaging activities for residents, and a clean environment.

Negative Reviews:

• Several reviews criticize the management and operational practices, including allegations of dishonesty, underpayment, and mistreatment of both staff and residents.
• Concerns have been raised about the facility's cleanliness and safety, including reports of bed bug infestations and neglectful conditions.
• Some reviewers have accused the management of being more focused on profit than on the welfare of the residents, with claims of inadequate care, abusive behavior towards residents, and a lack of genuine engagement with their needs.
• There are reports of a hostile work environment, with claims of disrespectful and unprofessional behavior by some staff members towards residents.
• Several individuals have strongly advised against placing loved ones in the facility, citing personal observations and experiences of neglect and abuse.

Mixed Feedback:

• While some reviews highlight the positive aspects of resident care and community involvement, others express serious concerns about the facility's management, staff behavior, and overall living conditions.
• Prospective residents and their families are encouraged to conduct thorough research and consider all feedback before making a decision.