📞 Call for pricing and availability: (800) 780-8101

Claremont Care Center

219 East Foothill Blvd., Pamona, CA 91768

Memory Care Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(909) 593-1391

Estimated Pricing

Studio
Estimated $5,435

Price Comparison

  • Average City Price: $5,435
  • Average State Price: $5,647
  • Average National Price: $5,673

    • Claremont Care Center Description

    Claremont Care Center is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the town of La Verne, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.4 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Pamona

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Pamona

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Pamona

    Community Reviews

    6.2
    Claremont Care Center
    Based on My Caring Plan's proprietary scoring, including 70 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Pamona
  • Ranking in State: 3114 out of 3640 communities in CA

    • Facility and Grounds B

    Care B

    Staff A

    Cleanliness B

    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Claremont Care Center show a wide range of experiences. Some reviewers have praised the facility for its caring and attentive staff, highlighting the exemplary service, professionalism, and compassion shown towards patients and their families. Positive comments mention the friendly environment, the dedication of the physical and occupational therapists, and the facility's emphasis on patient-centered care. Many appreciate the efforts made during the COVID pandemic to maintain high standards of care and offer different types of visits.

    However, there are several deeply concerning reviews that describe negative experiences. These include serious allegations of neglect, such as patients being left unattended for extended periods, not being fed, and being treated with a lack of dignity and respect. Some reviews describe unsanitary conditions, understaffing, and unprofessional behavior from the staff. There are alarming reports of patients not receiving proper care, experiencing emotional trauma, and even being put in potentially dangerous situations. These negative experiences have led some reviewers to call for the facility to be shut down or to express intentions to report them to health authorities.

    Overall, the reviews present a mixed picture, with some families expressing gratitude for the care provided to their loved ones, while others share distressing accounts of neglect and mistreatment. This disparity in experiences suggests that the quality of care at Claremont Care Center may vary significantly, raising concerns about consistency and oversight.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians

    Activities

    Games

    Variety of Activities

    Art

    Excursions

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Nov. 1, 1980
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 99
    Total current residents: 94
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 17
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $24750

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-07-16 2021-08-16 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-07-16 2021-08-16 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that sources of ignition are removed from patients receiving respiratory therapy.
    2019-07-18 2019-08-12 E Construction Deficiencies Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
    2019-07-18 2019-08-12 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-07-18 2019-08-12 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-07-18 2019-08-12 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-08-10 2018-09-05 C Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2018-08-10 2018-09-05 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2018-08-10 2018-09-05 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-08-10 2018-09-05 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2018-08-10 2018-09-05 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-21 2023-07-10 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-02-09 2023-02-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-02-09 2023-02-16 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-08-12 2022-09-16 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-08-12 2022-09-16 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-08-12 2022-09-16 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-07-15 2021-08-28 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-07-15 2021-08-28 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-07-15 2021-08-28 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-07-15 2021-08-28 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2021-07-15 2021-08-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-07-15 2021-08-28 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2021-07-15 2021-08-28 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-07-15 2021-08-28 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2021-07-15 2021-08-28 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-07-15 2021-08-28 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-07-15 2021-08-28 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-07-15 2021-08-28 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-07-15 2021-08-28 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2021-07-15 2021-08-28 E Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2021-07-15 2021-08-28 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-07-15 2021-08-28 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-07-15 2021-08-28 D Nutrition and Dietary Deficiencies Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    2021-07-15 2021-08-28 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-07-15 2021-08-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-02 2022-07-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-07-01 2022-08-10 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2022-07-01 2022-08-10 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-05-25 2022-06-10 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-05-25 2022-06-10 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-05-25 2022-06-10 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-07 2022-03-14 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-09-16 2021-09-29 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-16 2021-09-29 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2019-07-18 2019-08-13 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-07-18 2019-08-13 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-07-18 2019-08-13 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-07-18 2019-08-13 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-07-18 2019-08-13 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-07-18 2019-08-13 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-07-18 2019-08-13 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-07-18 2019-08-13 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-07-18 2019-08-13 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-07-18 2019-08-13 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-18 2019-08-13 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-07-18 2019-08-13 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-07-18 2019-08-13 E Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-07-18 2019-08-13 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2019-07-18 2019-08-13 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-07-18 2019-08-13 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-07-18 2019-08-13 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2019-07-18 2019-08-13 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-07-18 2019-08-13 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-07-18 2019-08-13 D Environmental Deficiencies Keep all essential equipment working safely.
    2020-12-02 nan D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-04 2021-03-15 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-01-26 2021-02-24 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-07-28 2018-08-22 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2018-07-28 2018-08-22 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-07-28 2018-08-22 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-07-28 2018-08-22 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-07-28 2018-08-22 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-07-28 2018-08-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-07-28 2018-08-22 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-07-28 2018-08-22 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-07-28 2018-08-22 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-07-28 2018-08-22 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2018-07-28 2018-08-22 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-07-28 2018-08-22 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-07-28 2018-08-22 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-07-28 2018-08-22 E Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2018-07-28 2018-08-22 D Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2018-07-28 2018-08-22 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-12-02 $15,000
    2021-01-26 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is La Verne which is 1.3 miles away and has a population of 32,681 (mid sized town).
    • The average income is $44,217, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 60
      • Average Temperature: 71.8
      • Day Breakdown: The area gets 43 days of rain and 321 days of sun
      • Precipitation: 0.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Superior Grocers
    0.1 miles away
    Sprout's Ranch Market
    0.9 miles away
    ALDI
    1.0 miles away
    Stater Bros.
    1.2 miles away
    Trader Joe's
    1.4 miles away

    Transportation

    Pomona–North
    1.0 miles away

    Bus Stations

    Foothill Transit 187
    0.2 miles away
    Foothill Transit 492
    0.8 miles away

    Banks

    Chase
    0.9 miles away
    U.S. Bank
    1.3 miles away
    OneWest Bank
    1.4 miles away
    Bank of America
    1.7 miles away
    Balboa Thrift and Loan
    1.8 miles away

    Hospitals

    Casa Colina
    0.6 miles away
    Pomona Valley Hospital Medical Center
    2.0 miles away
    Montclair Hospital Medical Center
    3.4 miles away
    San Dimas Community Hospital
    5.1 miles away
    San Antonio Regional Hospital
    6.1 miles away

    Pharmacies

    CVS Pharmacy
    0.5 miles away
    Walgreens
    0.5 miles away
    986 Pharmacy
    1.1 miles away
    Rite Aid
    1.8 miles away
    Walmart Pharmacy
    4.7 miles away

    Dentists

    Hanawalt Dental
    1.4 miles away
    Upland Dental & Orthodontics
    4.2 miles away
    Village Dental & Orthodontics
    4.3 miles away
    MIAO Orthodontics
    4.3 miles away
    Mountain View Dental
    4.4 miles away

    Parks

    Willie White Park
    0.4 miles away
    Price-Hayes Park
    0.6 miles away
    Griffith Park
    0.7 miles away
    Lewis Park
    0.8 miles away
    Las Flores Park
    0.9 miles away

    None Found

    Shopping

    Montclair Plaza
    3.4 miles away
    Plaza West Covina
    10.8 miles away
    Ontario Mills
    11.2 miles away
    Seasons Place
    11.7 miles away
    Victoria Gardens
    12.0 miles away

    Culture

    Candlelight Theater
    1.4 miles away
    Studio Claremont
    1.7 miles away
    Community Performance Stage
    1.9 miles away
    Performing Arts Center/Garrison Theater
    1.9 miles away
    Lincoln Ceramic Arts Building
    2.0 miles away

    Restaurants

    Happy Wok
    0.2 miles away
    Pomona's Best Burgers
    0.2 miles away
    El Ranchero
    0.7 miles away
    Mongolian Barbeque
    0.7 miles away
    Broken Yolk
    0.8 miles away

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    Google map of Claremont Care Center

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