Claiborne at Newnan Lakes

The Claiborne has received a variety of reviews from visitors and family members of residents. Many have praised the community for its welcoming environment, friendly and professional staff, and the quality of the tours provided. The facility itself has been described as beautiful, clean, spacious, and well-landscaped, with well-appointed rooms, a large dining area, and a variety of daily activities. The location near a lake and the availability of amenities have been highlighted as particularly appealing for those looking to enjoy a relaxed and luxurious retirement living.

However, there have been some concerns raised regarding the quality of the dining services, with multiple reviews criticizing the food as being of poor quality, reminiscent of school lunches, and not up to the standard expected for the rates charged. There have also been complaints about the management and staffing issues, including claims of understaffing, poor management, and unprofessional behavior from some staff members. The rate increases and the handling of resident services, such as trash pickup and cleaning services, have also been points of contention for some.

Despite these criticisms, many reviewers have expressed satisfaction with their experience at The Claiborne, highlighting the professionalism and knowledge of the staff, the quality of the accommodations and amenities, and the overall sense of community and care for the residents. The marketing staff, in particular, has been commended for their attentiveness to personal needs and circumstances in selecting apartments.

In summary, while The Claiborne has been praised for its facilities, staff, and community environment, there are areas of service, particularly dining and management, that have received criticism. Prospective residents and their families may want to consider these reviews carefully and conduct their own research to ensure that The Claiborne meets their expectations and needs.