Citrus Hills Assisted Living

Residents and visitors of Citrus Hills have shared a mix of experiences, highlighting both the strengths and areas for improvement within the facility. Many reviews praise the dedicated and friendly staff, noting their deep care for residents and the welcoming atmosphere they create. The facility is described as clean, well-kept, and professional, with special commendation for the caregivers and management team who are seen as going above and beyond in their roles.

Several reviews mention the positive changes and improvements made under the current director, including better facilities, staff morale, and resident engagement. The community is also appreciated for its cleanliness, the quality of its activities, and the overall pleasant environment, including a beautiful indoor patio for summer dining.

However, some concerns have been raised regarding the turnover of key staff members due to perceived lack of appreciation by management, and the quality of recent hires. There are also reports of maintenance, housekeeping, and basic service issues that affect daily life. More seriously, some reviews express dissatisfaction with the level of care, citing instances of medical neglect, inadequate response to residents' needs, and challenges faced by residents requiring more specialized care, such as those with dementia.

Despite these criticisms, many families and residents express satisfaction with Citrus Hills, recommending it for the care and attention provided to their loved ones. The facility is noted for its efforts to maintain a clean, friendly, and engaging environment for all residents.