📞 Call for pricing and availability: (800) 780-8101
Citadel Post Acute
5121 E Broadway Rd, Mesa, AZ 85206
For Pricing & Availability
(800) 780-8101To Reach a Resident
(480) 832-5555Estimated Pricing
Price Comparison
Citadel Post Acute Description
Citadel Post Acute is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 5.5 miles outside Gilbert, Arizona and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.4 out of 10 making it the 92nd highest rated community in the city out of 101 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Mesa
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Mesa
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Mesa
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Reports of severe neglect, including a client developing a severe rash due to unchanged diapers.
- Experiences leading to ER visits and hospital admissions due to lack of proper care.
- Concerns over COVID-19 protocols and the spread of the virus within the facility.
- Complaints about unreturned calls, lack of communication regarding care plans, and negligence.
- Issues with the quality of food, lack of therapy, and unaddressed medical needs.
- Reports of inadequate personal care, including not providing baths or proper therapy sessions.
- Difficulty in reaching staff via phone, raising concerns about overall patient care.
- Allegations of medication mismanagement and failure to arrange necessary post-discharge therapy.
- Complaints about slow response times to call buttons and overall dissatisfaction with the level of care.
- Accusations of the facility being understaffed and unprepared, with suggestions that it should reduce patient intake.
Positive Reviews:
- Praise for specific staff members, including Kisha and Clariz, for their attentiveness and hard work.
- Positive remarks about the facility feeling homey and well-maintained, with caring employees.
- Appreciation for the facility's responsiveness, friendliness, and patience during visits.
- General satisfaction with the facility, describing it as perfect and a great place for loved ones.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 1, 1985
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 128
Total current residents: 117
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $21856
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-14 | 2023-05-19 | E | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2023-04-14 | 2023-05-19 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-04-14 | 2023-05-19 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-02-18 | 2022-03-09 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-02-18 | 2022-03-09 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-02-18 | 2022-03-09 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-02-18 | 2022-03-09 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-14 | 2023-05-19 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-10 | 2021-12-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-10 | 2021-12-24 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-12-22 | 2022-02-04 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-12-22 | 2022-02-04 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-02-10 | 2021-03-22 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-10 | 2021-03-22 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-11-30 | 2020-12-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-10 | 2020-12-07 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-10 | 2020-12-07 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2019-10-03 | 2019-11-25 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2019-10-03 | 2019-11-25 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-10-03 | 2019-11-25 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-03 | 2019-11-25 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-10-03 | 2019-11-25 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-10-03 | 2019-11-25 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-10 | $7,100 |
| 2020-11-30 | $7,100 |
| 2020-11-30 | $7,378 |
| 2021-02-10 | $7,378 |
| 2021-02-10 | $7,100 |
What is in the Neighborhood
- The closest city is Gilbert which is 5.5 miles away and has a population of 247,542 (small city).
- The average income is $59,871, which is average compared to other zip codes.
- Weather
- High Temperature: 94
- Low Temperature: 56
- Average Temperature: 76.0
- Day Breakdown: The area gets 61 days of rain and 303 days of sun
- Precipitation: 0.6 inches a year
- The median age is 36.9 years old, high compared to other cities.
- 6.74% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 12.18% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 2% Asian, 3% Black or African-American, 21% Hispanic or Latino, and 69% White.
- The crime rate is 5.85 per 100 people which is high compared to other cities.
- Violent Crime: 1.31 incidents per 100 people
- Property Crime: 2.04 incidents per 100 people
- Drug-Related Crime: 1.8 incidents per 100 people
- The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fry's Marketplace
1.0 miles awaySprouts Farmers Market
1.1 miles awayWalmart Neighborhood Market
1.1 miles awayWalmart Supercenter
1.6 miles awayDelightful Quality Produce
1.9 miles awayNone Found
Bus Stations
Southern/Higley
1.0 miles awaySouthern/St Paul - Franklin at Brimhall
1.0 miles awaySouthern/54th Street
1.0 miles awaySouthern/Roanoke
1.1 miles awaySouthern/Slater
1.1 miles awayBanks
National Bank of Arizona
0.7 miles awayBBVA Compass
0.9 miles awayBank of America
1.0 miles awayChase
1.1 miles awayDesert Financial Credit Union
1.3 miles awayHospitals
Phoenix Children's Specialty & Urgent Care - East Valley
1.0 miles awayBanner Gateway Medical Center
1.5 miles awayBanner MD Anderson Cancer Center
1.5 miles awayBanner Baywood Medical Center
1.7 miles awayBanner Heart Hospital
1.9 miles awayPharmacies
Sun Pharmacy
1.9 miles awayWalmart Pharmacy
1.9 miles awaySafeway
2.0 miles awayAlbertsons Pharmacy
2.2 miles awayCVS Pharmacy
2.6 miles awayDentists
Scott Dentistry
0.0 miles awayHollis Family Dental
0.1 miles awayFrost Orthodontics
0.9 miles awaySmiles on Southern
1.0 miles awayCV Dental Care
1.0 miles awayParks
Mesa
0.2 miles awayVenture Out
0.3 miles awayArizona Valencia
0.4 miles awayEnid Park
0.7 miles awaySunland Village
0.8 miles awayPlaces of Worship
The Church of Jesus Christ of Latter-day Saints
9.5 miles awayRoosevelt community church
20.7 miles awayShopping
Power Square Mall
2.8 miles awayFiesta Mall
8.1 miles awayTempe Marketplace
10.4 miles awayChandler Fashion Center
12.5 miles awayScottsdale Fashion Square Mall
13.6 miles awayCulture
East Valley Children's Theatre
0.9 miles awaySilver Star Theater
1.9 miles awayStage
2.0 miles awayINSPIRE Entertainment
2.8 miles awayTuscany Theatre
2.9 miles awayRestaurants
Los Patos Mexican Food
0.9 miles awayXaviers Casa Reynoso
0.9 miles awayTao Yuan Chinese Food
1.0 miles awayLinda's Hoosier Cafe
1.1 miles awayTaco 4U Mexican Food
1.1 miles awayGet exact pricing & check availability
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Disclaimer
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