📞 Call for pricing and availability: (800) 780-8101
Citadel of Glenview
1700 E Lake Ave, Glenview, IL 60025
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 729-1300Estimated Pricing
Price Comparison
Citadel of Glenview Description
Citadel of Glenview is a community that offers memory care, hospice, respite care, skilled nursing and rehabilitation and is located in the town of Glenview, Illinois and is part of the Ascension Living network of communities. Residents who live at the facility are able to choose from a range of room layouts.
The community has an average rating of 8.9 out of 10 making it the 6th highest rated community in the city out of 1 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Glenview
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Glenview
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- High praise for the food quality.
- Facility cleanliness and staff service-mindedness noted, with physical, occupational, and speech therapy services meeting satisfaction.
- Rehabilitation services and management team highly commended for their support and hands-on approach.
- Staff described as kind, caring, friendly, and helpful.
- Facility aesthetics and atmosphere positively mentioned.
- Special appreciation for the Korean program, highlighting the program director's friendliness, compassion, and daily engagement with residents.
- Positive feedback on the care provided to residents, with staff showing compassion beyond expectations.
Negative Reviews:
- Concerns about difficulty contacting nursing staff and perceived short staffing.
- Unprofessional behavior observed from a nursing director.
- Complaints about odors within the facility.
- Questions raised about the qualification and decision-making of the Korean program manager, including safety concerns and alleged unprofessional behavior.
- Reports of dissatisfaction among Korean residents and their families, with allegations of verbal threatening and potential retaliation.
Mixed Reviews:
- While some reviews highlight excellent care and commendable programs, particularly for the Korean community, others express significant concerns about staff professionalism, management decisions, and resident safety.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 1
Long-term quality measure rating:
1
Nursing Home Overview
Participation
date: April 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 135
Total current residents: 120
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 14
Number of payment denials: 2
Number of fines: 9
Total cost of fines: $210489
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-14 | 2022-10-13 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-09-14 | 2022-11-02 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-09-14 | 2022-11-02 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-09-14 | 2022-10-13 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-09-14 | 2022-10-13 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-09-14 | 2022-11-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-09-14 | 2022-10-13 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2022-09-14 | 2022-10-13 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-09-14 | 2022-10-13 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-09-14 | 2022-10-13 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-09-14 | 2022-10-13 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-09-14 | 2022-10-13 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-09-14 | 2022-10-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2022-09-14 | 2022-10-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-09-14 | 2022-10-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-09-14 | 2022-10-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-09-14 | 2022-10-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-04-15 | 2021-05-05 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2021-04-15 | 2021-05-05 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2021-04-15 | 2021-05-05 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2021-04-15 | 2021-05-05 | F | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2021-04-15 | 2021-05-05 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2021-04-15 | 2021-05-05 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-04-15 | 2021-05-05 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2021-04-15 | 2021-05-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-04-15 | 2021-05-05 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2021-04-15 | 2021-05-05 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-05-30 | 2019-06-26 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-05-30 | 2019-06-26 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2019-05-30 | 2019-06-24 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-05-30 | 2019-06-27 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-30 | 2019-06-26 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2019-05-30 | 2019-06-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-28 | 2023-05-10 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-04-28 | 2023-05-10 | F | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-04-28 | 2023-05-10 | H | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-03 | 2023-03-10 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-12-09 | 2022-12-21 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-12-09 | 2022-12-21 | D | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2022-09-15 | 2022-10-07 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-09-15 | 2022-10-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2022-09-15 | 2022-10-07 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2022-09-15 | 2022-10-07 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-09-15 | 2022-10-07 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-09-15 | 2022-10-07 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-09-15 | 2022-10-07 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-16 | 2021-10-04 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-12 | 2022-06-16 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-04 | 2022-05-20 | D | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| 2022-05-04 | 2022-05-20 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-02-18 | 2022-03-09 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-02-18 | 2022-03-09 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-18 | 2022-03-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-02-18 | 2022-03-09 | F | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-04-16 | 2021-04-27 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-04-16 | 2021-04-27 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-04-16 | 2021-04-27 | B | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-07 | 2021-03-24 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-03-07 | 2021-03-24 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-03-07 | 2021-03-24 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2021-03-07 | 2021-04-27 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-04 | 2021-02-03 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-01-04 | 2021-02-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2019-05-30 | 2019-06-11 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-05-30 | 2019-06-11 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-30 | $655 |
| 2020-12-21 | $983 |
| 2021-01-04 | $32,940 |
| 2021-01-04 | $21,411 |
| 2021-06-21 | $1,310 |
| 2021-06-21 | $1,300 |
| 2021-09-16 | $10,000 |
| 2022-02-18 | $15,000 |
| 2022-05-04 | $76,500 |
| 2022-09-15 | $13,000 |
| 2022-09-15 | $20,000 |
| 2023-04-28 | $71,630 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-01-04 | 68 |
| 2022-05-04 | 16 |
What is in the Neighborhood
- The closest city is Glenview which is 1.0 miles away and has a population of 47,446 (mid sized town).
- The average income is $182,095, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 26
- Average Temperature: 51.9
- Day Breakdown: The area gets 148 days of rain, 48 days of snow and 168 days of sun
- Precipitation: 2.6 inches a year
- The crime rate is 3.43 per 100 people which is average compared to other cities.
- Violent Crime: 0.68 incidents per 100 people
- Property Crime: 1.92 incidents per 100 people
- Drug-Related Crime: 0.07 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Trader Joe's
0.2 miles awayHeinen's Grocery Store
0.5 miles awayJewel-Osco
1.0 miles awayAldi
1.6 miles awayMariano's Fresh Market
1.7 miles awayTransportation
Glenview
0.5 miles awayThe Glen of North Glenview
1.4 miles awayBus Stations
Waukegan & Lake
0.1 miles awayGlenview Metra Station
0.5 miles awayGlenview & Waukegan
0.5 miles awayHarlem & Glenview
0.6 miles awayGlenview & Harlem
0.6 miles awayBanks
Citibank
0.1 miles awayBank of America
0.1 miles awayHuntington Bank
0.1 miles awayFifth Third Bank
0.2 miles awayAssociated Bank
0.2 miles awayHospitals
Lurie Children’s Hospital of Chicago
2.3 miles awayGlenbrook Hospital
2.6 miles awaySkokie Hospital
3.4 miles awayAdvocate Lutheran General Hospital
3.6 miles awayPresence Holy Family Medical Center
4.8 miles awayPharmacies
Walgreens
0.2 miles awayCVS Pharmacy
1.9 miles awayDentists
Glenlake Dental Care
0.7 miles awayGlen Dental Center: William Cohen DDS
0.8 miles awayGraber & Gyllenhaal Orthodontics
1.4 miles awayFamily Dental Practice
2.6 miles awayAspen Dental
2.8 miles awayParks
Tall Trees Park
0.1 miles awaySleepy Hollow Park
0.2 miles awayJackman Park
0.5 miles awayTheodore G. Munz S.J. Campus
0.6 miles awayRoosevelt Park
0.7 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
20.0 miles awayBAPS SwamiNarayan Sanstha Temple
22.9 miles awayShopping
Golf Mill Shopping Center
2.7 miles awayDempster Commons
3.0 miles awayNorthbrook Court
4.8 miles awayLincolnwood Town Center
6.5 miles awayLincoln Village Shopping Center
7.4 miles awayCulture
Oil Lamp Theater
0.6 miles awayGallery Park Amphitheatre
1.1 miles awayLyceum
2.6 miles awayNorman E. Watson Autotorium
2.7 miles awayNorth Shore Center for the Performing Arts
3.4 miles awayRestaurants
Thai Inbox
0.2 miles awayHackney's on Lake
0.2 miles awayWalker Bros.
0.3 miles awayPizano's Pizza & Pasta
0.5 miles awayGusto Italiano Restaurant
0.5 miles awayGet exact pricing & check availability
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