📞 Call for pricing and availability: (800) 780-8101
Citadel of Bourbonnais
20 Briarcliff Ln, Bourbonnais, IL 60914
For Pricing & Availability
(800) 780-8101To Reach a Resident
(815) 937-2022Estimated Pricing
Price Comparison
Citadel of Bourbonnais Description
Citadel of Bourbonnais is a community that offers memory care, hospice, respite care, skilled nursing and rehabilitation and is located in the town of Bourbonnais, Illinois and is part of the Ascension Living network of communities. Residents who live at the facility are able to choose from a range of room layouts.
The community has an average rating of 7.5 out of 10 making it the 3rd highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Bourbonnais
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Bourbonnais
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, highlighting both commendable care and concerning issues.
- Several reviews praise the staff's dedication and care, noting that employees go above and beyond in their roles, creating a family-like atmosphere for residents and their families. Positive experiences include attentive hospice care, effective wound care, and a general sense of warmth and kindness from the staff.
- One review specifically mentions the exceptional care provided to a family member at the end of their life, appreciating the personalized attention and support from the staff and administration.
- However, there are significant concerns raised in other reviews, including reports of lost or stolen personal belongings, unexplained injuries, medical errors, and overall poor care. One review mentions a lack of private bathroom facilities and delayed medical treatments.
- Concerns about staffing levels are also noted, with one former employee describing the facility as "SERIOUSLY understaffed" and highlighting low pay rates for care staff.
- One review contains a serious complaint about a specific staff member and an overall negative experience, advising others not to send their family members to the facility.
In summary, while some families have had positive experiences with the care and dedication of the staff, others raise serious concerns about the quality of care, staffing, and management of the facility.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 29, 1986
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 107
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 6
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $15000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-01-04 | 2023-01-18 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2023-01-04 | 2023-01-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2023-01-04 | 2023-01-18 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2023-01-04 | 2023-01-18 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2023-01-04 | 2023-01-18 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2023-01-04 | 2023-01-18 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
2023-01-04 | 2023-01-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2021-09-09 | 2021-10-05 | F | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
2021-09-09 | 2021-10-05 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
2021-09-09 | 2021-10-05 | E | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
2021-09-09 | 2021-10-05 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2021-09-09 | 2021-10-05 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2021-09-09 | 2021-10-05 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
2021-09-09 | 2021-10-05 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2021-09-09 | 2021-10-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2021-09-09 | 2021-10-05 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
2021-09-09 | 2021-10-05 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
2021-09-09 | 2021-10-05 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2021-09-09 | 2021-10-05 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2021-09-09 | 2021-10-05 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2021-09-09 | 2021-10-05 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2019-10-08 | 2019-10-29 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2019-10-08 | 2019-10-29 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2019-10-08 | 2019-10-29 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
2019-10-08 | 2019-10-29 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
2019-10-08 | 2019-10-29 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2019-10-08 | 2019-11-08 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2019-10-08 | 2019-10-29 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2019-10-08 | 2019-10-29 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2019-10-08 | 2019-10-29 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2019-10-08 | 2019-11-01 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
2019-10-08 | 2019-10-29 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2019-10-08 | 2019-10-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
2019-10-08 | 2019-11-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
2019-10-08 | 2019-10-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-10-08 | 2019-10-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2019-10-08 | 2019-10-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-04-20 | 2023-05-02 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2022-10-04 | 2022-10-11 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-12-22 | 2023-01-06 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2022-12-22 | 2023-01-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-12-22 | 2023-01-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2022-12-22 | 2023-01-06 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2022-12-22 | 2023-01-06 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2022-12-22 | 2023-01-06 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
2022-12-22 | 2023-01-06 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2022-12-22 | 2023-01-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-05-09 | 2022-05-25 | G | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2021-08-16 | 2021-08-23 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2021-08-20 | 2021-09-08 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
2021-08-20 | 2021-09-08 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2021-08-20 | 2021-09-08 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2021-08-20 | 2021-09-08 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2021-08-20 | 2021-09-08 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2021-08-20 | 2021-09-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2020-11-25 | 2020-12-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-05-13 | 2021-05-28 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
2021-02-10 | 2021-02-23 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2020-08-26 | 2020-09-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2019-10-04 | 2019-10-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2019-10-04 | 2019-10-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2019-10-04 | 2019-10-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2019-10-04 | 2019-10-29 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
2019-10-04 | 2019-10-29 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
2019-10-04 | 2019-10-29 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2019-10-04 | 2019-10-29 | E | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
Fines
Fine Date | Fine Amount |
---|---|
2020-11-25 | $5,000 |
2021-08-16 | $5,000 |
2022-12-22 | $5,000 |
Denials
Denial Date | Payment Denial Days |
---|---|
2021-08-16 | 6 |
What is in the Neighborhood
- The closest city is Bourbonnais which is 0.3 miles away and has a population of 18,569 (small town).
- The average income is $75,446, which is high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 27
- Average Temperature: 53.5
- Day Breakdown: The area gets 137 days of rain, 32 days of snow and 195 days of sun
- Precipitation: 1.1 inches a year
- The crime rate is 0.38 per 100 people which is very low compared to other cities.
- Violent Crime: 0.13 incidents per 100 people
- Property Crime: 0.23 incidents per 100 people
- Drug-Related Crime: 0.01 incidents per 100 people
- The average life expectancy in zip code is 77.49 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.6 miles awayKroger
1.3 miles awayUltra Food
1.8 miles awayMeijer
2.4 miles awayGFS Marketplace
2.5 miles awayTransportation
Kankakee
2.8 miles awayManhattan
18.9 miles awayUniversity Park
22.9 miles awayLaraway Road
23.1 miles awayBus Stations
Chestnut & Schulyer
2.7 miles awayAmazon Building MDW7
19.8 miles awayBlackhawk & Farmview
22.1 miles awayBlackhawk & Abbott
22.2 miles awayGovernors State University
22.3 miles awayBanks
Centrue Bank
2.3 miles awayFederated Bank
2.4 miles awayFirst Trust Bank
2.8 miles awayPeoples Bank
2.8 miles awayHomestar Bank
3.0 miles awayHospitals
Riverside Medical Center
2.0 miles awayPresence Saint Mary's Hospital
2.5 miles awayPharmacies
Riverview Pharmacy
0.5 miles awayWalgreens
1.1 miles awayJaffe Drugs
1.2 miles awayCVS Pharmacy
2.6 miles awayJaffe Drug
2.8 miles awayDentists
Christine M. Coats, DDS
19.2 miles awayParks
Keno Park
0.1 miles awayRiverfront Park
0.3 miles awayCavalier de Lasalle Park
0.3 miles awayBourbonnais
0.3 miles awayPerry Farm Park
0.4 miles awayNone Found
Shopping
Northfield Square Mall
2.6 miles awayCulture
Majestic Theatre
2.8 miles awayRestaurants
Monical's Pizza
1.1 miles awayNancy's Pizza
1.1 miles awayTaco Del Norte
2.2 miles awayVip's
2.2 miles awayVito's Pizzeria and Pub
2.2 miles awayGet exact pricing & check availability
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