📞 Call for pricing and availability: (800) 780-8101

Citadel Care Center-Wilmette

432 Poplar Drive, Wilmette, IL 60091

Memory Care Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(847) 216-5000

Estimated Pricing

Studio
Estimated $10,323

Price Comparison

  • Average City Price: $10,211
  • Average State Price: $6,348
  • Average National Price: $5,673


  • Citadel Care Center-Wilmette Description

    Citadel Care Center-Wilmette is a community that offers memory care, nursing care, respite care and rehabilitation and is located in the town of Wilmette, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 8.4 out of 10 making it the 3rd highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Wilmette

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Wilmette


    Community Reviews

    8.4
    Citadel Care Center-Wilmette
    Based on My Caring Plan's proprietary scoring, including 11 reviews across the web

    Ranking

  • Ranking in City: 2 out of 4 communities in Wilmette
  • Ranking in State: 681 out of 1473 communities in IL
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Experiences:

    • Many reviewers highlighted the exceptional care and compassion provided by the staff at Citadel, noting that the staff often went above and beyond in their duties.
    • Facilities were generally described as clean, comfortable, and attractive, with some facilities offering private rooms even to those on public aid.
    • Rehabilitation services, including physical therapy, were praised for their effectiveness, with several reviewers noting significant improvements in their loved ones' conditions.
    • The responsiveness and professionalism of the staff were frequently mentioned, with families feeling supported and well-informed about their loved ones' care.

    Negative Experiences:

    • One review detailed a negative experience with Manor Care, where a resident's personal hygiene was neglected, and staff were described as rude.
    • Another reviewer expressed disappointment with the handling of personal hygiene matters and the distress caused by a roommate's pain episodes, feeling that their mother was not treated with dignity.
    • Some reviews mentioned concerns about staffing levels, suggesting that there could be delays in responding to residents' needs.

    General Observations:

    • Facilities often provided amenities such as valet parking and were noted for their cleanliness and maintenance.
    • The atmosphere and environment of the facilities were important to residents and their families, with many appreciating light, airy spaces and well-kept gardens.
    • Communication and the personal touch from staff were highly valued, contributing significantly to the overall satisfaction with the care provided.

    In summary, while there were some concerns and negative experiences, the majority of reviews for Citadel and similar facilities were positive, with particular praise for the care and compassion of the staff, the effectiveness of rehabilitation services, and the cleanliness and comfort of the facilities.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Individual hydration and continence programs

    Freedom from chemical and physical restraints

    Respite Care

    Occupational therapy

    Physical therapy

    Speech therapy


    Services

    Onsite assessments

    Home assessments

    Long-term care

    Guest services

    Concierge services

    Discharge planning


    Activities

    Social activities

    Spiritual activities

    Pet Therapy

    Music Therapy

    Exercise and fine motor-skilled groups

    Cognitive focus


    Community Amenities

    Lounges and activity areas

    Gardens and Open-Air Courtyards

    Housekeeping services

    Laundry and linen service

    Wireless internet

    Spa


    Room Amenities

    Private Rooms

    TVs and Internet Access

    Phone for each guest/resident

    iPads and Laptops available


    Dining

    Full-service dining options


    Transportation

    Transportation assistance


    Pet

    Pet Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 5
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: April 15, 1997
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 80
    Total current residents: 59
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $983


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-12 2023-04-26 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-04-12 2023-04-26 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2023-04-12 2023-04-26 E Egress Deficiencies Have exits that are accessible at all times.
    2023-04-12 2023-04-26 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-04-12 2023-04-26 E Smoke Deficiencies Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    2023-04-12 2023-04-26 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-08-09 2022-09-07 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2022-08-09 2022-09-07 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-09 2022-09-07 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-10-15 2020-11-12 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-10-15 2020-11-12 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-10-15 2020-11-12 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-05 2023-04-25 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-04-14 2023-04-25 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-04-14 2023-04-25 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-04-14 2023-04-25 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-04-14 2023-04-25 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-03-25 2022-04-07 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-07-21 2022-08-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-15 2020-10-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-10-15 2020-10-30 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Fines

    Fine Date Fine Amount
    2020-07-27 $650
    2021-06-28 $975
    2021-06-28 $983

    What is in the Neighborhood

    General Area Overview
    • The closest city is Wilmette which is 0.9 miles away and has a population of 27,413 (mid sized town).
    • The average income is $310,502, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 26
      • Average Temperature: 51.1
      • Day Breakdown: The area gets 142 days of rain, 48 days of snow and 174 days of sun
      • Precipitation: 2.5 inches a year

    Health and Safety Overview
    • The crime rate is 2.56 per 100 people which is low compared to other cities.
      • Violent Crime: 0.2 incidents per 100 people
      • Property Crime: 1.49 incidents per 100 people
      • Drug-Related Crime: 0.15 incidents per 100 people
    • The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Jewel-Osco
    0.1 miles away
    Whole Foods Market
    0.4 miles away
    Jewel
    0.9 miles away
    D&D Finer Foods
    1.5 miles away
    Valli Produce
    2.4 miles away

    Transportation

    Wilmette
    0.4 miles away

    Bus Stations

    Green Bay & Linden Ave
    0.1 miles away
    Green Bay & Wilmette NB
    0.2 miles away
    Green Bay & Wilmette SB
    0.2 miles away
    Wilmette & Park
    0.2 miles away
    Central & 10th Street
    0.3 miles away

    Banks

    Bank of America
    0.1 miles away
    North Shore Community Bank & Trust - Wilmette
    0.3 miles away
    International Bank of Chicago
    0.3 miles away
    Chase
    0.3 miles away
    BMO Harris Bank
    0.7 miles away

    Hospitals

    Evanston Hospital
    1.1 miles away
    Skokie Hospital
    2.0 miles away
    AMITA Health Saint Francis Hospital Evanston
    3.4 miles away
    Kindered Lakeshore Hospital
    6.0 miles away
    Lurie Children’s Hospital of Chicago
    6.1 miles away

    Pharmacies

    Walgreens
    0.4 miles away
    CVS Pharmacy
    0.9 miles away
    North Suburban Pharmacy
    4.0 miles away

    Dentists

    Radiant Smile
    2.0 miles away
    Dental Arts Specialists
    2.2 miles away
    Douglas R Hasegawa DDS
    2.3 miles away
    North Shore Dental
    3.3 miles away
    Rowena Antonio-Garcia DMD, PC
    4.0 miles away

    Parks

    Wheeler Park
    0.1 miles away
    Frank S. Torgerson Park
    0.4 miles away
    Earlywine Park
    0.4 miles away
    Howell Park
    0.5 miles away
    Vattman Park
    0.5 miles away

    Places of Worship

    Roberts Temple Church of God in Christ
    17.8 miles away

    Shopping

    Lincolnwood Town Center
    4.3 miles away
    Dempster Commons
    4.4 miles away
    Lincoln Village Shopping Center
    5.4 miles away
    Golf Mill Shopping Center
    6.9 miles away
    Northbrook Court
    7.7 miles away

    Culture

    Music Theater Works
    0.7 miles away
    Evanston Art Center
    0.7 miles away
    Wallace Bowl
    0.9 miles away
    Music Institute of Chicago
    2.1 miles away
    The Galleria in Evanston
    2.1 miles away

    Restaurants

    Walker Bros. Pancake House
    0.2 miles away
    Tsing Tao Mandarin Chinese Restaurant
    0.2 miles away
    Koya Sushi
    0.3 miles away
    Firefly Kitchen
    0.3 miles away
    The Noodle
    0.3 miles away

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    Google map of Citadel Care Center-Wilmette

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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