📞 Call for pricing and availability: (800) 780-8101
Citadel Care Center-Kankakee
900 West River Place, Kankakee, IL 60901
For Pricing & Availability
(800) 780-8101To Reach a Resident
(815) 933-1711Estimated Pricing
Price Comparison
Citadel Care Center-Kankakee Description
Citadel Care Center-Kankakee is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Kankakee, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.6 out of 10 making it the 3rd highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Kankakee
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Kankakee
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Kankakee
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff members, including specific individuals, were praised for their constant help and care.
- Some reviewers noted the facility takes good care of their residents, with concerns being taken seriously and not ignored.
- Several comments highlighted a friendly environment, both for residents and staff, and a well-managed facility.
- The joy and love from residents were appreciated, enhancing the community spirit.
Negative Reviews:
- Several complaints about the lack of responsiveness, particularly outside of business hours, and issues with staff not performing their duties, such as unpacking belongings even after an extended stay.
- Concerns were raised about the safety and professionalism of the care provided, citing staff turnover and a lack of accountability.
- Reports of personal items going missing and a perceived drop in care quality and accountability since the pandemic began.
- One reviewer described the facility as poorly managed with a high staff turnover, calling it an undesirable place to work.
- Experiences of neglect and improper medical care were shared, including a distressing incident involving incorrect medication administration.
- Communication issues were mentioned, with family members struggling to get in touch with their loved ones.
- Some reviewers regretted choosing this facility for their loved ones, citing poor experiences and urging others to look elsewhere.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 107
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $27449
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-18 | 2023-05-11 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-04-18 | 2023-05-12 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-04-18 | 2023-05-06 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-04-18 | 2023-05-06 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-04-18 | 2023-05-12 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-04-18 | 2023-05-06 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2023-04-18 | 2023-05-12 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-04-18 | 2023-05-06 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-04-18 | 2023-05-12 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-04-18 | 2023-05-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-04-21 | 2022-05-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-04-21 | 2022-05-13 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-04-21 | 2022-05-20 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-04-21 | 2022-05-20 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-21 | 2022-05-20 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-02-23 | 2021-03-12 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-02-23 | 2021-03-12 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-02-23 | 2021-03-12 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-02-23 | 2021-03-12 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-02-23 | 2021-03-12 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-02-23 | 2021-03-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-06 | 2023-04-14 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-04-06 | 2023-04-14 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-04-06 | 2023-04-14 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-04-06 | 2023-04-14 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2023-04-06 | 2023-04-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-01 | 2022-06-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-06-01 | 2022-06-09 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-18 | 2021-11-29 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-04-15 | 2022-04-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-15 | 2022-04-28 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-04-15 | 2022-04-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-15 | 2022-04-28 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-15 | 2022-04-28 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-15 | 2022-04-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-11-23 | 2020-12-11 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-19 | 2021-03-03 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-23 | $15,000 |
| 2022-04-11 | $987 |
| 2022-04-11 | $994 |
| 2022-06-01 | $11,455 |
What is in the Neighborhood
- The closest city is Kankakee which is 0.9 miles away and has a population of 26,676 (mid sized town).
- The average income is $51,022, which is low compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 27
- Average Temperature: 53.5
- Day Breakdown: The area gets 137 days of rain, 32 days of snow and 195 days of sun
- Precipitation: 1.1 inches a year
- The average life expectancy in zip code is 77.49 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Ultra Food
0.6 miles awayJewel-Osco
0.8 miles awayKroger
2.6 miles awayMeijer
2.7 miles awayAldi
3.0 miles awayTransportation
Kankakee
0.7 miles awayManhattan
21.1 miles awayBus Stations
Chestnut & Schulyer
0.7 miles awayAmazon Building MDW7
21.4 miles awayBanks
First Trust Bank
0.8 miles awayPeoples Bank
0.8 miles awayHomestar Bank
0.9 miles awayFederated Bank
1.7 miles awayCentrue Bank
2.7 miles awayHospitals
Riverside Medical Center
0.2 miles awayPresence Saint Mary's Hospital
0.3 miles awayPharmacies
Walgreens
0.5 miles awayCVS Pharmacy
0.5 miles awayJaffe Drug
0.8 miles awayJaffe Drugs
1.3 miles awayRiverview Pharmacy
2.3 miles awayDentists
Christine M. Coats, DDS
20.0 miles awayParks
Kankakee
0.1 miles awayBird Park
0.2 miles awayAlpiner Park
0.3 miles awayWashington Park
0.4 miles awayLaVasseur Park
0.5 miles awayNone Found
Shopping
Northfield Square Mall
3.5 miles awayCulture
Majestic Theatre
0.7 miles awayRestaurants
Crazy Joe's Diner
1.1 miles awayTaco Del Norte
2.0 miles awayVip's
2.2 miles awayEl Campesino
2.3 miles awayOliver's Bar and Grill
2.4 miles awayGet exact pricing & check availability
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