📞 Call for pricing and availability: (800) 780-8101
Citadel At Myers Park
300 Providence Road, Charlotte, NC 28207
For Pricing & Availability
(800) 780-8101To Reach a Resident
(704) 334-1671Estimated Pricing
Price Comparison
Citadel At Myers Park Description
Citadel At Myers Park is a very large 133 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in Charlotte, North Carolina. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 3.5 out of 10 making it the 81st highest rated community in the city out of 81 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Charlotte
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Charlotte
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Charlotte
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews Summary:
- Facility described as outdated, poorly managed, and lacking in proper patient care, including neglect leading to preventable pressure ulcers.
- Reports of staff being unprofessional, with instances of employees not properly wearing masks and making derogatory comments about the facility.
- Complaints about the handling of dementia patients, including false accusations of aggression and inappropriate discharge practices.
- Several reviewers noted the facility's uncleanliness, unpleasant odors, and overall neglected appearance.
- Concerns raised about the safety and well-being of residents, with reports of missed meals, ignored requests for assistance, and unattended aggressive behavior among patients.
- Communication issues cited, with family members not being informed about significant events or decisions regarding their loved ones.
Positive Reviews Summary:
- Some family members noted excellent clinical staff and effective therapy, leading to improvements in their loved ones' conditions.
- Despite the facility's older appearance, the compassionate care provided by the staff was highlighted as a positive aspect.
General Observations:
- The facility's appearance and maintenance were frequently criticized, with descriptions ranging from "filthy" and "disgusting" to comparisons with a "scary prison."
- There were mixed reviews regarding the staff, with some praising their kindness and respectfulness, while others criticized their professionalism and attitude.
- Overall, the majority of reviews suggest a need for significant improvements in facility management, patient care, and cleanliness.
Reviews
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Health
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1980
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 133
Total current residents: 91
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 12
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $425926
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-12 | 2023-06-13 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-04-12 | 2023-06-13 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-04-12 | 2023-06-13 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2023-04-12 | 2023-06-13 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-04-12 | 2023-06-13 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-04-12 | 2023-06-13 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-04-12 | 2023-06-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-04-12 | 2023-06-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-04-12 | 2023-06-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2023-03-16 | 2023-04-14 | L | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2021-04-29 | 2021-05-29 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-03-19 | 2019-06-17 | D | Construction Deficiencies | Have a combustible roofing system that meets safety standards. |
| 2019-03-19 | 2019-06-17 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-03-19 | 2019-06-17 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-03-19 | 2019-06-17 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-03-19 | 2019-06-17 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-03-19 | 2019-06-17 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-03-19 | 2019-06-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-04-26 | $8,297 |
| 2020-04-11 | $13,905 |
| 2020-09-22 | $112,883 |
| 2020-09-22 | $3,250 |
| 2021-03-26 | $9,081 |
| 2023-03-16 | $300,713 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-09-22 | 55 |
What is in the Neighborhood
- The closest city is Charlotte which is 1.8 miles away and has a population of 827,097 (medium sized city).
- The average income is $627,022, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 44
- Average Temperature: 65.3
- Day Breakdown: The area gets 154 days of rain, 3 days of snow and 206 days of sun
- Precipitation: 1.8 inches a year
- The median age is 34.3 years old, low compared to other cities.
- 4.36% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 15.58% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 32% Black or African-American, 12% Hispanic or Latino, and 48% White.
Click the button above to explore the neighborhood
Supermarkets
Trader Joe's
0.7 miles awayHealthy Home Market
1.1 miles awayHarris Teeter
1.1 miles awayFood Lion
1.6 miles awayPublix
2.1 miles awayTransportation
Elizabeth & Hawthorne
0.5 miles awayHawthorne & 5th Street
0.6 miles awayHawthorne & 8th
0.8 miles awayBus Stations
7th Street & Clarice Avenue
0.6 miles away7th Street & Caswell Avenue
0.6 miles away7th Street & Clement Avenue
0.6 miles away7th Street & Laurel Avenue
0.6 miles away7th Street & Cameron Avenue
0.7 miles awayBanks
PNC Bank
0.2 miles awayBB&T
0.2 miles awayHomeTrust Bank
0.4 miles awayFifth Third Bank
0.6 miles awayBank of America
0.7 miles awayHospitals
Charlotte Orthopedic Hospital
0.3 miles awayCarolinas Medical Center-Mercy
0.3 miles awayNovant Health Presbyterian Medical Center
0.4 miles awayHemby Children's Hospital
0.5 miles awayCarolinas Medical Center
0.7 miles awayPharmacies
Rite Aid
0.2 miles awayCVS Pharmacy
1.1 miles awayCVS
1.8 miles awayCannon Pharmacy
2.2 miles awayWalker’s Drug Store
2.5 miles awayDentists
Genesis Family Dentistry
1.2 miles awayLandMark Dentistry - Charlotte
1.4 miles awayWilliam Linger, DDS, MAGD
1.5 miles awayKidz Dental Central
1.8 miles awayAspen Dental
2.4 miles awayParks
Colonial Park
0.0 miles awayEdgehill Park
0.3 miles awayCherry Park
0.5 miles awayIndependence Park
0.5 miles awayMyers Park
0.6 miles awayPlaces of Worship
St. Mary's Chapel
0.9 miles awayShopping
Oakhurst on Monroe
2.5 miles awayAlbemarle at Sharon
3.7 miles awayCulture
Galleries at Eight Eleven
0.5 miles awayVisulite Theatre
0.5 miles awayHalton Theatre
0.8 miles awayHadley Theatre
1.2 miles awayFreedom Park Bandshell
1.6 miles awayRestaurants
Viva Chicken
0.5 miles awayPrimo Tuscan Grille
0.6 miles awayShowmars
0.6 miles awaySandwich Max
0.6 miles awayLebowski's Neighborhood Grill
1.1 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 133 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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