Church Creek

Reviews of Church Creek senior living facility present a mixed picture, with some expressing dissatisfaction and others praising the care and environment. Concerns include management responsiveness, staff behavior, and staffing levels, particularly in the memory care unit. One reviewer expressed a desire to move their mother out due to perceived inaction by management and issues with staff attitude. Another shared a negative experience with the memory care director and staff, feeling they were rude and uninviting.

On the positive side, several reviewers highlighted the excellent care and environment provided by Church Creek. Kelly Jacobs received specific praise for her helpfulness. The facility is described as clean, pleasant, and accommodating, with a variety of services available for residents. The memory care unit was commended for its compassionate and professional staff, despite recent concerns about staffing levels and the quality of care.

One reviewer shared a heartfelt thank you to the memory care nurses, acknowledging their reassurance and care, but also noted concerns about the environment and staffing levels. Another expressed gratitude to various staff members across different departments for making Church Creek feel like home for their parents.

However, some reviews are highly critical, with one person alleging neglect led to their grandmother's death and another describing the facility as a "dump." Issues with staff behavior in the dining room and challenges with communication and responsiveness once a loved one has moved in were also mentioned.

In summary, while Church Creek has received commendation for its care, environment, and some staff members, there are significant concerns regarding management, staff behavior, and staffing levels that potential residents and their families may want to consider.