Cheyenne Place

Positive Reviews:

• Many reviewers express deep appreciation for the staff, describing them as compassionate, caring, and going above and beyond for residents.
• Residents and their families feel welcomed and comfortable, with several noting the family-like atmosphere and the staff's efforts to make everyone feel like part of a community.
• The amenities, including dining and common areas, are highlighted as great features, with some reviews specifically praising the tasty and nutritious meals.
• The location near the Cheyenne Mountains is frequently mentioned as a positive aspect, offering peace and tranquility.
• Some staff members have taken the initiative to learn sign language to better communicate with residents, showcasing a dedication to inclusivity and care.
• The facility's response to the pandemic, adhering to mandates and recommendations to minimize infection, is commended.

Negative Reviews:

• One review criticizes the level of care, amenities, and food quality, suggesting that the facility prioritizes profit over resident well-being.
• Concerns are raised about the management, particularly the director and another staff member, for allegedly demeaning behavior towards residents and staff, and neglecting resident concerns.
• There is a mention of inadequate funding for necessary repairs and improvements, with the blame placed on the owning company.
• Security concerns are noted, with criticism directed at the misuse of security personnel for tasks unrelated to their primary responsibilities.

Overall:

While there are a few critical reviews concerning management practices and the quality of care, the majority of feedback is overwhelmingly positive. Many residents and their families praise the staff's dedication, the community atmosphere, and the facility's amenities and location. The negative aspects highlighted include concerns about management's behavior and prioritization of tasks, suggesting areas for improvement.