Chestnut Knoll

Reviews for Chestnut Knoll reveal a generally positive experience from residents, their families, and staff. Many highlight the warm, family-like atmosphere, the professionalism, and the high level of care provided. The staff is frequently mentioned for their compassion, dedication, and the quality of the activities and programs available. The facility is described as clean, cozy, and home-like, nestled in a peaceful residential area.

Several reviewers express satisfaction with the specialized care, including memory care and rehabilitation services, noting the staff's proactive approach to residents' needs. The community's engagement with both residents and the local area is also praised, with mentions of various events and activities that foster a vibrant living environment.

However, there are a few dissenting voices. One review criticizes the facility's handling of COVID-19 precautions, suggesting a lack of care for employee safety. Another negative review questions the ethics of staff members leaving positive reviews to potentially influence the facility's overall ratings. Additionally, one reviewer shares a negative experience, feeling that the care promised was not delivered.

Overall, Chestnut Knoll is highly recommended by most reviewers for its caring environment, quality of care, and the sense of community it fosters among residents and staff. While there are a few criticisms, the majority of feedback is overwhelmingly positive, with many families expressing gratitude for the care their loved ones received.