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Chestnut Hill Of East Longmeadow
32 Chestnut Street, East Longmeadow, MA 01028
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 525-1893Estimated Pricing
Price Comparison
Chestnut Hill Of East Longmeadow Description
Chestnut Hill Of East Longmeadow is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of East Longmeadow, Massachusetts. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 6.7 out of 10 making it the 3rd highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in East Longmeadow
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Some staff members were reported as unprofessional and rude, with instances of negative attitudes towards training new employees and poor communication.
- Several reviews highlighted issues with the facility's handling of patient care, including neglect, delayed or absent rehabilitation services, and inadequate response to medical needs.
- There were complaints about the facility's cleanliness and room sizes, with some describing the rooms as cramped and the staff as slow to respond.
- Contrastingly, some reviews praised the facility for its caring and responsive staff, excellent therapy services, and clean environment. Positive experiences were noted in both rehab and hospice care, with specific staff members being commended for their exceptional service.
- One family expressed gratitude for the loving care their father received during his last months, highlighting the respectful and attentive treatment from various staff members.
- However, there were serious concerns raised about patient safety and well-being, including reports of ignored calls for help, medication errors, and a lack of proper supervision for at-risk patients.
- The food quality received mixed reviews, with at least one person noting it looked pretty good.
Overall, the reviews present a mixed picture of the facility, with some families experiencing excellent care and others facing significant challenges.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Sept. 11, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 135
Total current residents: 118
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-05 | 2022-11-04 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-03 | 2018-10-26 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-10-03 | 2018-10-26 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-09 | 2023-06-09 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-09-23 | 2022-11-05 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-09-23 | 2022-11-05 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-09-23 | 2022-11-05 | C | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-09-23 | 2022-11-05 | E | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-09-23 | 2022-11-05 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-09-23 | 2022-11-05 | F | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2022-09-23 | 2022-11-05 | C | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2022-09-23 | 2022-11-05 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2022-09-23 | 2022-11-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-09-23 | 2022-11-05 | D | Environmental Deficiencies | Have policies on smoking. |
| 2020-01-07 | 2020-02-04 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2020-01-07 | 2020-02-04 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2020-01-07 | 2020-02-04 | E | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2020-01-07 | 2020-02-04 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-01-07 | 2020-02-04 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-01-07 | 2020-02-04 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-01-07 | 2020-02-04 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2020-01-07 | 2020-02-04 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2020-01-07 | 2020-02-04 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-01-07 | 2020-02-04 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-09-28 | 2018-11-06 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-09-28 | 2018-11-06 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-09-28 | 2018-11-06 | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-09-28 | 2018-11-06 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-09-28 | 2018-11-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-09-28 | 2018-11-06 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-09-28 | 2018-11-06 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-09-28 | 2018-11-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-09-28 | 2018-11-06 | E | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-09-23 | $5,000 |
| 2022-09-23 | $3,250 |
What is in the Neighborhood
- The closest city is East Longmeadow which is 0.9 miles away and has a population of 15,102 (small town).
- The average income is $98,996, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 30
- Average Temperature: 53.7
- Day Breakdown: The area gets 132 days of rain, 29 days of snow and 202 days of sun
- Precipitation: 1.4 inches a year
- The crime rate is 3.25 per 100 people which is average compared to other cities.
- Violent Crime: 0.71 incidents per 100 people
- Property Crime: 1.78 incidents per 100 people
- Drug-Related Crime: 0.07 incidents per 100 people
- The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
2.1 miles awayBig Y
2.3 miles awayFood Zone
4.0 miles awayFresh Acres Market
4.2 miles awayCostco
5.5 miles awayNone Found
Bus Stations
QUARRY HILL APT ROAD / QUARRY
0.5 miles awaySOMERS / UNNAMED STREET
0.6 miles awaySOMERS / PARK
0.7 miles awayBROWNSTONE APT DRIVE / BROWNSTONE
0.8 miles awayMAIN / ELM
1.0 miles awayBanks
TD Bank
2.2 miles awayWebster Bank
5.6 miles awayKeyBank
5.7 miles awayTobacco Valley Teachers Federal Credit Union
6.7 miles awayBerkshire Bank
6.8 miles awayHospitals
Vibra Hospital of Western Massachusetts
5.1 miles awayMercy Medical Center
6.2 miles awayShriners Hospitals for Children - Springfield
6.5 miles awayBaystate Medical Center
6.8 miles awayHealthsouth Rehabilitation Hospital Of Western Massachusetts
7.2 miles awayPharmacies
Walgreens Pharmacy
3.6 miles awayWalgreens
3.9 miles awayCVS Pharmacy
5.3 miles awayRite Aid
5.6 miles awayCVS
5.8 miles awayDentists
Zubkov Dental
5.5 miles awayAspen Dental
5.8 miles awayDr. Dental
5.9 miles awayOakdale Dental Associates, PC
12.1 miles awayRubin Family Dentistry & Associates
16.1 miles awayParks
Pine Quarry Conservation Area
0.2 miles awayIndian Spring Cons. Area
0.5 miles awayCenter School Park
0.7 miles awayCampbell Conservation Area-2
0.7 miles awayCenter Field
0.8 miles awayPlaces of Worship
First Church of Christ, Congregational
5.5 miles awayShopping
Enfield Square
5.6 miles awayTower Square Mall
5.7 miles awayEastfield Mall
6.0 miles awayHolyoke Shopping Center
11.1 miles awayBuckland Hills Mall
17.1 miles awayCulture
Appleton Auditorium
4.3 miles awayFuller Arts Center
4.3 miles awayEsther B. Griswold Theatre
5.0 miles awayKaren Sprague Cultural Arts Center
5.0 miles awayCityStage Symphony Hall
5.6 miles awayRestaurants
Green/Wich
0.9 miles awayCenter Square Grille
1.0 miles awayIchiban East Longmeadow
2.0 miles awayNinety-Nine Restaurant
2.0 miles awayJack Chen II Restaurant
3.0 miles awayGet exact pricing & check availability
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