Chestnut Grove

Positive Reviews:

• Many reviewers commend the attentive and caring staff at Chestnut Grove, highlighting their dedication to residents' needs and their ability to make families feel welcomed and supported.
• Several comments appreciate the professionalism of the management and staff, noting the respect, courtesy, and kindness shown towards residents.
• The facility's environment, including its maintenance and the quality of food, receives praise, contributing to a comfortable living experience for residents.
• Employees express satisfaction with their jobs, mentioning a family-like atmosphere, team spirit, and opportunities for professional growth.
• Activities and outings are appreciated by both residents and their families, enhancing the living experience at Chestnut Grove.

Negative Reviews:

• Some reviews express disappointment with the facility, citing major staffing issues, medication errors, and a lack of professionalism among the management and staff.
• Concerns are raised about the suitability of some residents for assisted living, suggesting that more rigorous evaluations are needed to ensure appropriate care levels.
• Unprofessional behavior, including the use of profane language and inappropriate use of residents' personal belongings by staff, is mentioned as a significant issue.
• The interviewing process and overall atmosphere for potential employees are criticized, with some describing it as unfriendly and unprofessional.

Mixed Reviews:

• Opinions on the activities director and other staff members vary, with some describing them as bossy and pushy, while others praise their efforts and care.
• While some reviewers highlight the caring nature of the staff and the quality of care provided, others suggest that the facility falls short of expectations in several areas, including staff behavior and resident care.