Cherryvale Place

Reviews of Cherryvale Place show a mix of experiences. Some reviewers express dissatisfaction with aspects of the facility, including concerns about staff behavior, management practices, and the handling of residents' belongings. Complaints include rude front desk interactions, unprofessional handling of belongings, negligence leading to hospitalization, and issues with cleanliness and communication.

On the other hand, many reviews praise the facility for its caring and compassionate staff, beautiful environment, and the quality of care provided to residents. Families and staff members alike commend Cherryvale Place for its warm and inviting atmosphere, quick and helpful responses to inquiries, and the positive impact on residents' lives. Positive experiences highlight the facility's efforts to reach out, the professionalism and friendliness of the staff, and the sense of community and family within the facility.

Some reviews specifically mention the memory care unit positively, noting the stabilization of residents' conditions and the professional, kind treatment received. Others appreciate the facility's efforts to keep residents safe during the COVID-19 pandemic and the overall improvement in their loved ones' quality of life.

However, concerns are raised about the loss of personal items, the quality of care during night shifts, and the perception that some staff members are more committed than others. There are also mixed feelings about the management and communication within the facility.

Overall, while Cherryvale Place has received commendation for its staff, care quality, and environment, there are significant concerns that potential residents and their families may want to consider. It's recommended to conduct thorough research and possibly visit the facility to make an informed decision.