Cherry Oak Palm Beach County

Patricia H

July 18, 2023

In memory of my mom, Pat Lynch, who died 1 year ago this week...i thought how much she would like it if i warned other families. If you have a loved one DONT PUT THEM HERE. My mother, who had advanced Parkinsons, and otherwise decent health, was there 36 hours when she fell, broke her back, AND WAS DEAD 6 MONTHS LATER. That's the headline, here are the details. My mom had paid to move in January 1st 2022. They kept asking her to wait to move in. The day of her move (mid January) they called and said don't come in the morning, wait till the afternoon. The reason is they painted her room that very morning. The paint fumes ment my mom would have to sleep In another room. My mom's mobility from her Parkinsons was so bad she kept her mattress directly on the floor. (Falls are the number one killer of people with Parkinsons.)The facility put my mom in a bed that was so high it required her to step onto a foot stool to access this bed. Her 2nd night there, using the stool to get into bed.... COMPLETELY UNASSISTED, she fell and broke her back. She laid there for at least an hour yelling for help. Finally another resident heard her. Off to the hospital for weeks, then a rehab....ultimately My mother never walked again and died a terrible death 6 months later. We alerted the facility of our intent to file a wrongful death lawsuit, this facility had no liability insurance. They offered " a nominal amount of 5k" for the death of my mother. THESE FACTS ARE NOT IN DISPUTE. Here comes the lawsuit naming Anne Agostini and her husband Nick as defendants. Anne, as the owner, decides the budget, and therefore the staffing...she is 100% liable in my opinion and hopefully in the eyes of the law. If you wonder where my mom's family was during her move, I am my mom's only family. I had 2 life saving surgeries in November and was fighting to save my own life. The facility manager Robin, assured me they would take such good care of my mom. No need to worry. Everyone was so diligent to return calls and be so kind when they wanted a contract and a check but A month or so later, when I tried to reach Candy, Executive Director so many times...she never returned a single call. In fact, they billed my mom the full amount, including level of care and for not giving 30 days notice when I came to get her things. DISGUSTING. IT IS DISGUSTING and irresponsible how Anne Agostini, the owner, has hidden at least 19 ALFs behind different LLCs to shield herself and her husband Nick from the many wrongful death and negligence lawsuits. Understaffed, disgusting rooms and a complete lack of care or responsibility ....all while they suck up medicaid money. That is life at Cherry Oaks and based on public records...the many other facilities ANNE AGOSTINI owns. BEWARE. Look out Anne and Nick Agostini.....the universe has a strange way of making things right.

Charlie B

July 6, 2022

Entertainers and vendors beware. I am an entertainer who has done shows at this facility for many years. Actually when it was Atlantis before it was Cherry Oak. I have done shows at many facilities over the years and never had a problem getting paid. I am having a problem with Cherry Oak in Lantana. I have done shows in March, April, May and June and haven't been paid yet. Because of this, I'm not going to do any more shows until I get paid. This is unfortunate since the residents there enjoy my shows, just ask them, they know who I am. I would appreciate it if you would correct this problem so things can get back to normal. Thank you, Charlie Bristol