Cherry Blossom Cottage

Summary of Reviews:

• Several reviews criticize the facility for overworking staff with 12-hour shifts and minimal training, leading to high employee turnover and a lack of consistent care for residents.
• Management practices are frequently mentioned as a significant issue, with accusations of being financially and emotionally manipulative, making unqualified medical decisions, and failing to communicate effectively with families and residents.
• Despite the criticisms of management and administrative practices, there are positive remarks about the physical appearance of the facility, describing it as clean, inviting, and maintaining a "whimsical cottage" aesthetic.
• The hands-on staff, including caregivers and nurses, are praised for their excellent care and attention to residents, contributing to some residents' improved health and happiness.
• There are mixed reviews about the resident experience, with some families expressing satisfaction with the care provided to their loved ones, highlighting good food, attentive staff, and a safe environment, while others report feeling excluded from care decisions and experiencing poor communication.
• A few reviews recommend Cherry Blossom Cottage based on personal experiences and professional interactions, noting the facility's cleanliness, warm decor, and the caring nature of the staff.
• Concerns are raised about the facility's policies and administration's approachability, with some families feeling that management is distant, inconsistent, and not transparent in their dealings with residents and their families.