Chelsea Senior

Summary of Reviews:

• Some residents feel misled by promotional materials, noting discrepancies between advertised amenities and reality, such as unexpected rent increases and lack of police patrol.
• Positive feedback includes efficient handling of maintenance requests and successful hosting of a senior event.
• Concerns have been raised about security, with reports of package theft, car theft, and break-ins. Additionally, there's frustration over the lack of security cameras and adequate measures to prevent unauthorized access.
• Financial grievances include significant rent hikes over the years, unreasonable late fees, and unexpected increases in garage rental prices.
• Despite being marketed as senior apartments, some residents report that the environment is not conducive to senior living due to the presence of children, noise, and general disarray in common areas.
• Maintenance staff, particularly Gustavo, received praise for being helpful and responsive.
• Some residents express satisfaction with the property, describing it as nice and clean.
• Issues with management and enforcement of guidelines were noted, especially after changes in personnel. Concerns include uncontrolled access during weekends, lack of trash valet service for seniors, and unresponsive maintenance calls.
• Accessibility issues for seniors, specifically the absence of elevators in all buildings, making it difficult for some residents to navigate the property.