Chelsea Place Retirement Living

Positive Reviews:

• Many reviewers express high satisfaction with the care and respect provided to their loved ones, highlighting the loving and caring staff, clean facilities, and the sense of safety and happiness they feel for their family members residing there.
• Facilities are described as clean, bright, and inviting, with a family-like atmosphere and personalized care that makes residents feel at home.
• Several reviews praise the management and staff for their knowledge, helpfulness, and the extra steps they take to ensure residents' comfort and happiness, including engaging activities and personal touches.
• One facility, GrandCare Assisted Living, receives specific praise for its beautiful setting, wonderful meals, and the owner's hands-on approach to knowing and caring for each resident.

Negative Reviews:

• Some reviews express dissatisfaction with management, citing broken promises and a lack of activities and transportation for residents.
• Concerns are raised about the quality of food and honesty regarding services and care, with one reviewer advising others to be diligent and do their research before choosing a facility.
• A particular facility is criticized for deteriorating conditions under new ownership in 2023, including a lack of activities, transportation, and adequate staffing, leading to a call for its closure.

Overall:

While many reviews are overwhelmingly positive, praising the care, cleanliness, and loving environment of these senior living facilities, there are notable concerns regarding management practices, quality of services, and changes under new ownership. Prospective residents and their families are encouraged to consider both the positive experiences and the areas of concern when making their decision.