Chatham Ridge Assisted Living

Chatham Ridge has received a variety of reviews from residents and their families, highlighting both positive and negative experiences. Many have praised the facility for its cleanliness, well-decorated environment, and the comfort it provides. The staff is often described as caring, professional, and supportive, with a special mention of their efforts to treat residents with dignity and respect. The facility is noted for its engaging activities, on-site physical therapy, and the personal attention given to residents, making them feel like family.

However, there have been concerns raised about the management and care in specific instances. One review detailed a negative experience with the director's behavior and the challenges faced when a loved one with dementia was placed in the assisted living wing instead of the memory care unit they required. This situation highlighted issues with staff training and responsiveness to residents' needs. Another review expressed frustration with the intake process and a sudden withdrawal of acceptance for a new resident, causing distress to the family involved.

Despite these concerns, many families have found Chatham Ridge to be a positive environment for their loved ones, especially those in the memory care unit. The management and staff are commended for their dedication to creating a welcoming and caring atmosphere. The facility's design and the quality of care provided have been significant factors for families choosing Chatham Ridge for their relatives.

In summary, while Chatham Ridge has been highly recommended by several reviewers for its care quality, staff professionalism, and facility environment, there have been instances where the management's actions and the care provided did not meet expectations. Prospective residents and their families are encouraged to consider these experiences and conduct thorough research to ensure the facility meets their needs and expectations.