Chatham Glen Healthcare And Rehabilitation Center

Reviews of Chatham Glen reveal a mixed range of experiences, from highly positive to deeply concerning. Some reviewers praise the facility for its cleanliness, friendly and professional staff, and excellent rehabilitation services. Many have noted significant improvements in their loved ones' health and well-being due to the attentive care and effective therapy provided. The food, activities, and overall atmosphere of the facility have also received commendations.

However, there are serious complaints as well, including instances of neglect and inappropriate behavior by staff. One reviewer reported a distressing incident where a staff member laughed as their father fainted, and another expressed concern over their loved one not being bathed properly for an extended period. There are also reports of issues with medication management, including forced sedation.

Despite these concerns, many families have had positive experiences, highlighting the facility's efforts to maintain a clean and welcoming environment, with special mention of the beautiful fish tank and tasteful decorations. The staff, including the receptionist and nursing team, have been described as patient, helpful, and respectful. The admissions process was found to be seamless by some, and the quality of both the physical and occupational therapy has been praised.

Overall, while Chatham Glen has been a source of comfort and recovery for many, it's clear that there are areas in need of improvement. Prospective residents and their families should consider both the positive feedback and the concerns raised when making a decision.