📞 Call for pricing and availability: (800) 780-8101

Chateau Living Center Of Kenner

716 Village Road, Kenner, LA 70065

Hospice Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(504) 464-0604

Estimated Pricing


Price Comparison

  • Average City Price: $3,165
  • Average State Price: $3,737
  • Average National Price: $None


  • Chateau Living Center Of Kenner Description

    Chateau Living Center Of Kenner is a community that offers hospice, skilled nursing and rehabilitation and is about 2.2 miles outside Kenner, Louisiana. Residents who live at the facility are able to choose from a range of semi-private or share or companion room layouts.

    The community has an average rating of 5.4 out of 10 making it the 5th highest rated community in the city out of 6 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Kenner


    Community Reviews

    5.2
    Chateau Living Center Of Kenner
    Based on My Caring Plan's proprietary scoring, including 75 reviews across the web

    Ranking

  • Ranking in City: 5 out of 6 communities in Kenner
  • Ranking in State: 351 out of 386 communities in LA
  • Food and Dining A

    Activities B

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express extreme dissatisfaction with the care provided, citing neglect, unresponsiveness, and lack of compassion from the staff. Instances include a family not being notified for hours after a resident's death, residents being left in unsanitary conditions, and a lack of basic care leading to health complications.
    • Communication issues are a common complaint, with reports of the facility not answering phones or failing to provide updates on residents' conditions.
    • Some reviews mention specific concerns such as residents developing pressure ulcers, being left without medication or food, and experiencing unexplained injuries.
    • One positive review mentions satisfaction with the care provided, stating that their family member is happy at the facility.
    • A former employee shared their perspective, highlighting understaffing and a lack of compassion among some staff members, leading to inadequate resident care.
    • Several reviewers strongly advise against placing loved ones in the facility, with some suggesting that the conditions amount to neglect and abuse.
    • One review compares the facility unfavorably to military barracks, indicating dissatisfaction with the location and rules regarding leaving the facility.
    • A few reviews note the cleanliness of the facility and friendliness of some staff members but criticize the lack of seating and overall care quality.

    Overall, the majority of reviews are highly critical of the facility's care quality, staff responsiveness, and management, with a few exceptions noting positive aspects such as cleanliness and staff friendliness.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    IV and PICC Line Medication Administration

    Physical Therapy including LSVT/BIG certification

    Occupational Therapy

    Speech Therapy including VitalStim and LSVT/LOUD certification

    Rehab-to-Home short-term stays

    Interim medical care following hospitalization


    Services

    Therapy services

    Laundry and housekeeping services

    Social services

    Chaplain visits


    Activities

    Recreational activity program

    Resident council

    Courtyards for enjoying the outdoors

    Indoor Atrium

    Entertainment

    Comfortable lounge areas to gather with friends and family


    Community Amenities

    Beauty salon services

    The Atrium

    Flexible visiting hours


    Room Amenities

    Resident security system

    Private and companion accommodations

    Wi-Fi access

    Cable TV connections

    Resident phone

    French doors that open into the atrium area


    Dining

    Dining room menu posted weekly

    Dietary services

    Hydration program

    Private dining area for skilled nursing unit

    Unparalleled dining experience

    Gardenlike setting


    Transportation

    Scheduled medical transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 28, 1985
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 256
    Total current residents: 180
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 9
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $39722


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-18 2022-11-09 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-12-17 2022-01-13 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-12-17 2022-01-13 D Smoke Deficiencies Provide properly protected cooking facilities.
    2021-12-17 2022-01-13 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-02-19 2020-03-27 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-02-19 2020-03-27 E Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-20 2022-11-04 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-06-08 2022-07-15 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-06-08 2022-07-15 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-04-13 2022-04-22 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-04-13 2022-05-20 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-10-06 2021-10-29 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-10-06 2021-10-29 K Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-16 2022-01-21 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-09-21 2020-10-26 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-21 2020-10-15 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-02-19 2020-03-30 D Quality of Life and Care Deficiencies Provide or get specialized rehabilitative services as required for a resident.
    2020-02-19 2020-03-30 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2020-09-21 $9,750
    2021-10-06 $29,972

    What is in the Neighborhood

    General Area Overview
    • The closest city is Kenner which is 2.2 miles away and has a population of 67,091 (large town).
    • The average income is $58,687, which is average compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 55
      • Average Temperature: 72.7
      • Day Breakdown: The area gets 196 days of rain, 0 days of snow and 167 days of sun
      • Precipitation: 3.6 inches a year

    Demographic Overview
    • The median age is 36.9 years old, high compared to other cities.
    • 3.7% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 18.41% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 20% Black or African-American, 21% Hispanic or Latino, and 54% White.

    Health and Safety Overview
    • The crime rate is 5.99 per 100 people which is high compared to other cities.
      • Violent Crime: 1.15 incidents per 100 people
      • Property Crime: 3.34 incidents per 100 people
      • Drug-Related Crime: 0.67 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.5 miles away
    Sam's Club
    0.9 miles away
    Ideal Express
    1.1 miles away
    Rouses
    1.2 miles away
    Kenner Supermarket
    1.2 miles away

    None Found

    Bus Stations

    1000
    1.7 miles away
    1021
    2.0 miles away
    1053
    2.2 miles away

    Banks

    Capital One
    0.3 miles away
    Regions Bank
    1.1 miles away
    Hancock Whitney
    1.1 miles away
    Chase
    1.2 miles away
    OneMain Financial
    1.2 miles away

    Hospitals

    Ochsner Medical Center – Kenner
    0.7 miles away
    Tulane Lakeside Hospital for Women and Children
    4.5 miles away
    East Jefferson General Hospital
    4.6 miles away
    River Oaks Hospital
    5.3 miles away
    Ochsner Health Center - Elmwood
    6.0 miles away

    Pharmacies

    Walgreens
    0.2 miles away
    Kenner Discount Pharmacy
    1.0 miles away
    Comeaux Pharmacy
    1.5 miles away
    CVS Pharmacy
    2.1 miles away
    East Jefferson Medical Pharmacy
    2.6 miles away

    Dentists

    Exceptional Dental
    0.5 miles away
    Louisiana Dental Center
    0.9 miles away
    Silver Lining Dentistry
    1.5 miles away
    Aspen Dental
    1.7 miles away
    Just Kids Dental
    1.8 miles away

    Parks

    A J Muss Bertolino Park
    0.1 miles away
    Miguez Park
    0.4 miles away
    Kenner City Park
    0.7 miles away
    Greenlawn Terrace Park
    0.7 miles away
    Lincoln Park
    0.8 miles away

    Places of Worship

    Cathedral-Basilica of Saint Louis King of France
    12.5 miles away

    Shopping

    The Esplanade
    0.6 miles away
    Clearview Mall
    4.6 miles away
    Shops of Upper Pontalba
    12.5 miles away
    The Marketplace at Jackson Brewery
    12.5 miles away
    Shops at Canal Place
    12.6 miles away

    Culture

    Jefferson Performing Arts Center
    4.6 miles away
    Ken Hollis Theater
    4.6 miles away
    J&S Gallery
    6.9 miles away
    Art Egg Studios
    10.7 miles away
    Joy Theater
    12.0 miles away

    Restaurants

    Sake Cafe
    0.1 miles away
    Reginelli's
    0.2 miles away
    Baya Bar
    0.2 miles away
    Mr. Ed's
    0.2 miles away
    Applebee's
    0.4 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Chateau Living Center Of Kenner

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More