Chateau Des Mons Care And Assisted Living

Positive Reviews:

• Staff at Chateau is described as kind, thoughtful, and knowledgeable in customer service.
• Residents are engaged in activities and community excursions, highlighting excellent memory care.
• Chateau is praised for its friendly staff and the ability to handle residents with memory issues effectively.
• Some reviewers appreciate the home-like setting and the caring, enriching environment for their loved ones.
• Positive experiences with staff attentiveness, activities, and the overall atmosphere of the facility are noted.
• Long-term staff members and a family atmosphere are highlighted as strengths of the facility.

Negative Reviews:

• Concerns about poor management and the need for new staff are mentioned.
• Some reviewers express dissatisfaction with the level of attention residents receive from younger staff members.
• Negative reviews and police involvement raise concerns for potential clients.
• Issues with specific staff members provoking residents and inadequate care are reported.
• A change in management has led to a decrease in satisfaction for some reviewers.

Mixed Reviews:

• While some reviews highlight the caring nature and dedication of the staff, others point to management and specific staff issues as areas needing improvement.
• The facility is both praised for its engaging activities and caring environment and criticized for management and care concerns.