Chateau At Poets Corner

Reviews of Carlton Senior Living Poets Corner offer a mixed perspective on the facility, with some highlighting positive experiences and others expressing concerns.

• Several reviewers praised the facility for its helpful staff, good food, and range of activities, particularly noting its focus on memory care and the sense of community it fosters.
• One review detailed a negative experience regarding the safety and attention given to a resident, mentioning issues with personal security and equipment maintenance.
• Another positive aspect mentioned was the facility's ability to accommodate residents with advanced Alzheimer's, providing a clean environment with ample space and outdoor areas.
• Some families felt reassured by the caring and professional staff, noting that their loved ones were settling in well and enjoying the activities and meals provided.
• However, there were concerns about the facility's age and maintenance, with one reviewer describing it as "dated" and another as "dark and dingy," suggesting it might not be suitable for all potential residents.
• Issues with communication and handling of specific situations led at least one family to remove their loved one from the facility, recommending others to seek alternative options.
• Despite some criticisms, many reviews expressed satisfaction with the level of care, cleanliness, and the warm, friendly atmosphere of the community.

Overall, while Carlton Senior Living Poets Corner has received commendations for its staff, activities, and care quality, some reviews raise concerns about the facility's physical condition and management of resident safety and comfort.