Chaska Heights

Positive Aspects:

• Staff and residents create a positive and supportive community atmosphere.
• Employees find Chaska Heights a rewarding place to work, citing the residents and teamwork as key factors.
• High praise for the care and attention given to residents, treating them like family.
• Facilities are modern, well-appointed, and the environment is considered safe and fun.
• Significant appreciation for the staff's efforts during challenging times, especially in maintaining safety protocols during the pandemic.
• Residents enjoy the amenities and the sense of community, with personal stories highlighting satisfaction with the living arrangements and care received.
• The leadership team is commended for their positive attitude and investment in employee success.
• Facility aesthetics are pleasing, with special mention of the secured patio for Memory Care and the welcoming lobby.

Areas for Improvement:

• Concerns over the temporary closure of amenities such as dining, beauty shop, and activities, alongside rent increases.
• Reports of staffing issues, including high turnover rates among key positions.
• Some negative experiences reported regarding the quality of care and management responsiveness.
• Feedback on the need for improvements in landscaping and maintenance of the facility's exterior.

Overall:

Chaska Heights Senior Living receives mixed reviews, with many praising the community, staff, and living conditions, while others highlight areas needing improvement, particularly in management and maintenance. The facility is appreciated for its aesthetics, resident care, and the positive work environment it provides for staff. However, concerns about amenities, staffing, and some aspects of resident care suggest areas that could enhance the overall experience for current and prospective residents.