Charter Senior Living Of Oak Openings

Summary of Reviews:

• Several reviews highlight concerns about understaffing and poor customer service, with some noting a lack of nurses on staff and dissatisfaction with the quality of meals provided.
• Some reviewers express disappointment with the management and overall care, mentioning unfulfilled promises and a lack of accountability from the executive director.
• On the positive side, many reviews praise the facility's cleanliness, friendly and helpful staff, and the quality of care in the memory unit. The small size of the facility and its convenience are also appreciated.
• There are mixed feelings about the activities offered, with some praising the art director and the variety of activities, while others express concerns over the facility's ability to deliver on its promises.
• Several employees and partners express satisfaction with working at the facility, highlighting the supportive environment and the joy of helping residents and their families.
• One detailed review raises serious concerns about the facility's practices, including issues with cleanliness, staffing, and management's response to complaints. It suggests checking with external sources like the Ohio Ombudsman for more information.
• Another review appreciates the facility's quick and accommodating response to a need for a respite stay, indicating efficient service in certain situations.

Overall, the reviews of Charter Senior Living of Oak Openings present a mixed picture, with some expressing satisfaction with the staff and facilities, while others raise significant concerns about management, staffing, and the quality of care.