Charter Senior Living Of Hazel Crest

Positive Reviews:

• Many reviewers express high satisfaction with the care provided at various facilities, highlighting the professionalism, cleanliness, and friendliness of the staff.
• Specific facilities like Charter and Citadel Estates of Hazel Crest receive praise for their attentive and knowledgeable staff, clean environments, and the quality of care provided to residents.
• Activities such as chair Zumba and the availability of private rooms are mentioned as positive aspects.
• Several reviewers specifically recommend the facilities for their loved ones, citing the staff's caring nature and the overall welcoming atmosphere.

Negative Reviews:

• One review criticizes a facility for having a low staff-to-resident ratio, suggesting that residents may be neglected or not receive adequate attention.
• Another review describes a facility as "Very Nasty" from the people to the building, advising against bringing loved ones there.
• A brief negative comment simply states, "they need help," implying dissatisfaction with the facility's operations or conditions.

Mixed Feedback:

• While most reviews are positive, highlighting the care, cleanliness, and friendliness of staff, there are concerns about staff-to-resident ratios and the overall quality of some facilities.
• Prospective residents and their families are encouraged to visit and assess facilities themselves, considering both the glowing recommendations and the few but significant criticisms.