Charter Senior Living Of Davison

Positive Reviews:

• Many reviewers praise the staff for being amazing, helpful, and caring, often going above and beyond for residents.
• Facilities are frequently described as clean, organized, and beautiful, with comfortable gathering areas and amenities that contribute to a pleasant living environment.
• Several reviews highlight the quality of care provided, especially for residents with specific needs, including those in memory care. Families note significant improvements in their loved ones' health and happiness.
• Some reviews commend the facility for its responsiveness to requests, lack of unpleasant odors, and the overall atmosphere that makes residents and visitors feel welcome and at home.

Negative Reviews:

• There are complaints about management practices, including overworking employees, not allowing sick time, and failing to protect workers from resident aggression.
• Some reviewers express dissatisfaction with the facility's handling of complaints and concerns, suggesting a lack of family-friendliness and professionalism.
• One review mentions the issue of annual rent increases without a corresponding improvement in services like food quality, suggesting a disconnect between the cost and the value provided.
• Unprofessional behavior and poor management decisions are cited as concerns, with some suggesting that these issues detract from the otherwise positive aspects of the facility.

Mixed Reviews:

• While many reviews are overwhelmingly positive about the staff and the care provided, concerns about management and cost suggest areas for improvement.
• The environment is generally praised for its cleanliness and amenities, though some operational decisions have led to dissatisfaction among residents and their families.