Charlotte Health & Rehabilitation Center

The reviews for Charlotte Health and Rehabilitation Center show a mixed range of experiences. Some visitors and family members have praised the facility for its welcoming staff, professional and friendly atmosphere, and the care provided to their loved ones. Highlights include positive interactions with the receptionists, nurses, and administrators, with specific mentions of the facility being clean, attractive, and having a sense of community. The rehabilitation services received commendations for helping patients progress, and the staff was noted for their dedication and willingness to go beyond the call of duty.

However, there are also significant concerns raised by some reviewers. Criticisms include management issues, with accusations of unprofessional behavior from the administrator, lack of accountability, and staff being overworked due to insufficient staffing levels. There were also complaints about the cleanliness of the facility, with one reviewer specifically mentioning poor conditions in a family member's room. Another serious concern was the lack of basic care, such as bathing and dental hygiene, for a resident, and communication issues regarding patient transfers and belongings.

While some reviews highlight the facility's efforts to provide quality care and a supportive environment, others suggest areas needing improvement, particularly in management practices, staff support, and maintaining cleanliness standards. The facility's response to these concerns, if any, was not mentioned in the reviews.