Chaparral Winds Retirement Community

Chaparral Winds in Surprise, AZ, has garnered positive reviews for its well-managed facilities, caring staff, and variety of amenities. Residents appreciate the gourmet food prepared by a chef, the excellent chorus, and the range of planned activities. The community is described as friendly and inclusive, with a pleasant, homey atmosphere that makes adjustments easy and comfortable for newcomers.

Many reviews highlight the community's great staff, professional and caring, making residents feel at home from day one. It's likened to living on a permanently docked cruise ship, with great food, activities, entertainment, and friendly residents. The friendships formed between residents and employees over the years are cherished, contributing to a lively environment where there's always something to do or someplace to go.

While the community receives high marks for its atmosphere, activities, and staff, some areas for improvement are noted. These include the need for more gravel/stones in the casita areas and a desire for healthier food options with less sodium. The dining experience varies, with some residents wishing for improvements in meal quality. Maintenance and housekeeping staff are praised for their hard work, though some suggest that more maintenance personnel could enhance the community's upkeep.

Chaparral Winds is appreciated for its reasonable pricing, attractive grounds, and scheduled transportation for shopping, group activities, and medical visits. The community's location, cleanliness, and the genuine care from the staff provide peace of mind to residents and their families. Activities, celebrations, and field trips are well-received, offering residents a variety of entertainment and social opportunities.

However, some residents express concerns about the community's aging infrastructure and suggest that renovations could enhance its appeal. The importance of cheerful and friendly management, consistent interaction between staff and residents, and the quality of food and maintenance are emphasized as areas for potential improvement.

Overall, Chaparral Winds is seen as a friendly, clean community where residents don't have to worry about cooking or repairs, and where the staff is responsive to repair requests. It's a place many are happy to call home and recommend to others, despite acknowledging areas that could be better.