Channel Islands Post Acute

The reviews for senior living facilities present a mixed picture, highlighting both commendable and concerning aspects of care and management. Some reviewers express gratitude for the attentive and friendly staff, clean environments, and effective rehabilitation services. Positive experiences include quick resolution of issues by administrators, a sense of safety and encouragement from the staff, and a homely atmosphere despite the challenges posed by the COVID-19 pandemic. Families and residents appreciate the care and attention given to their loved ones, noting improvements in facilities and the dedication of the staff.

However, several reviews raise serious concerns about the quality of care at some facilities. Complaints include mismanagement of medication, unresponsive and indifferent staff, inadequate attention to patient needs, and a lack of recreational activities. One reviewer describes their stay as the worst experience, with issues ranging from untreated painful sores to poor hygiene assistance and a general lack of empathy from the management. Another reviewer warns of the dangers of incorrect medication administration and the frustration of dealing with unprofessional physical therapy staff.

While some facilities are praised for their caring and attentive staff, clean environments, and effective rehabilitation services, others are criticized for their poor management, lack of patient care, and unsafe practices. These reviews underscore the importance of thorough evaluation and oversight in choosing a senior living facility.