Chandler Place Assisted Living And Memory Care

Many reviews highlight the exceptional care and supportive environment at Chandler Place, noting the staff's dedication and training, especially in Memory Care. The facility is praised for its cleanliness, engaging activities, and the quality of its meals. Some reviews specifically commend the staff for their diligence during challenging times, such as the COVID-19 pandemic, and for their warm, welcoming nature.

However, there are critical voices as well, with one review describing the staff as uncaring, particularly in the memory unit, and another expressing dissatisfaction with management and care levels, mentioning inadequate medical staff and poor living conditions. Concerns about understaffing during evenings and weekends were also raised, alongside an incident where a resident's call for help was allegedly ignored.

On a positive note, many reviews express satisfaction with the facility's environment, describing it as clean, friendly, and inviting. The staff, including management and the sales director, are frequently mentioned for their helpfulness and passion for providing quality care. The facility's events and activities are also highlighted as enjoyable and engaging for residents.

One review shared a negative experience regarding room accommodations and administrative policies, particularly around charges for notice periods and difficulties in obtaining medical records. This contrasts with the overall positive feedback about the facility's cleanliness, the caring nature of the staff, and the quality of recreational activities.

In summary, while most reviews of Chandler Place are positive, praising the staff, cleanliness, and resident engagement, there are notable concerns regarding certain aspects of care and management practices. Prospective residents and their families may want to consider these points while making their decision.