Cerenity Residence Of Wbl

Positive Reviews:

• Staff described as compassionate, helpful, and caring, treating residents like family.
• Residents enjoy spacious apartments, delicious meals, and a variety of activities including exercise classes, Bingo, and pontoon rides.
• Facility praised for being clean, well-kept, with friendly staff and satisfactory care.
• Many reviewers express a desire to stay at the facility themselves in the future, citing great staff and a caring community.
• Visitors note the rooms are nice and large, with common areas that are pleasant and prices that are competitive.
• Residents appreciate the consistent routine and the safety and well-being provided by the staff and services.
• The facility is described as inviting, with reasonable rates, and meals that cater to residents' preferences.

Negative Reviews:

• Some experience difficulty with administrative tasks, such as sending information to insurance companies, leading to frustration.
• Concerns about the distance to rooms, response times to call buttons, tasteless food, medication timing, and a lack of a caring environment.
• Some residents and their families feel that the social environment is not stimulating enough for those who are still able to engage in conversations.
• One review mentions that the facility did not feel as open and 'lively' as others, impacting their overall impression negatively.

Mixed Reviews:

• While many reviews highlight the positive aspects of the facility, including care, cleanliness, and activities, some express concerns about specific areas needing improvement, such as administrative efficiency and the social environment.