Century Assisted Living I

Positive Reviews:

• Facility described as very nice, clean, and residents appear happy. Staff is helpful and kind, treating residents like family.
• Highly recommended by many for its cleanliness, affordability, and the caring nature of the staff.
• Notable for going above and beyond in ensuring resident happiness and comfort, with a range of activities and personalized care.
• Appreciated for its home-like environment, including private apartments, homemade food, and outdoor activities.
• Staff praised for their exceptional care, knowing residents and their families by name, and providing a clean, private, and friendly environment.

Negative Reviews:

• One review from 2016 mentions unprofessional behavior by the Executive Director, staff negativity, neglect, and verbal abuse, leading to complaints and relocation of the resident.
• Another review criticizes the facility for not delivering on promised services, such as assistance with daily activities, and suggests looking elsewhere for care.

General Feedback:

• Overall, the majority of reviews are highly positive, praising the staff's dedication, the facility's cleanliness, and the quality of care provided.
• However, there are concerns raised about management and service delivery in the past, highlighting the importance of continuous improvement and addressing resident and family feedback.