📞 Call for pricing and availability: (800) 780-8101

Center At Eden Hill

300 Banning Street, Dover, DE 19904

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(302) 677-7100

Estimated Pricing

Studio
Estimated $8,394

Price Comparison

  • Average City Price: $8,388
  • Average State Price: $9,062
  • Average National Price: $7,508


  • Center At Eden Hill Description

    Center At Eden Hill is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Dover, Delaware. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 8.3 out of 10 making it the 7th highest rated community in the city out of 1 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Dover

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Dover


    Community Reviews

    8.3
    Center At Eden Hill
    Based on My Caring Plan's proprietary scoring, including 39 reviews across the web

    Ranking

  • Ranking in City: 6 out of 11 communities in Dover
  • Ranking in State: 40 out of 84 communities in DE
  • Food and Dining A

    Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for the senior living facility present a mixed picture of experiences. Some reviewers have expressed significant concerns about the level of care and management at the facility. Issues highlighted include subpar care, lack of proper communication and documentation, inadequate attention to patients with specific needs such as those with Alzheimer's or post-surgery recovery, and instances of patients being left unattended leading to falls and injuries. Concerns were also raised about the facility's handling of medication and the discharge process.

    On the other hand, there are reviews that praise the facility for its cleanliness, the friendliness of the staff, and the quality of therapy provided. Some reviewers have had positive experiences with the front desk service and have found the facility to be a good place for recovery and rehabilitation, noting the state-of-the-art facilities and enjoyable activities available to residents.

    However, the negative experiences shared by several reviewers, including issues with patient care, safety, and management, suggest that there may be significant room for improvement in the facility's operations. These reviews highlight the importance of diligent oversight by family members and the need for the facility to address these concerns to ensure the well-being and safety of all residents.


    Reviews

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    Health

    Medical services

    Rehabilitation

    Medical director


    Services

    Salon


    Dining

    Fine dining



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: May 23, 2018
    Ownership type: For Profit
    Provider type: Medicare
    Nursing home capacity: 80
    Total current residents: 75
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 7
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $3145


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-08-13 2021-09-17 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2020-01-10 2020-01-30 D Egress Deficiencies Have horizontal exits used in accordance with safety requirements.
    2020-01-10 2020-01-30 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-02-25 2019-04-01 D Egress Deficiencies Have horizontal exits used in accordance with safety requirements.
    2019-02-25 2019-04-01 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-08-13 2021-09-17 C Resident Rights Deficiencies The resident has the right to receive notices in a format and a language he or she understands.
    2021-08-13 2021-09-17 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-08-13 2021-09-17 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-08-13 2021-09-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-13 2021-09-17 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-08-13 2021-09-17 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-08-13 2021-09-17 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-08-13 2021-09-17 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-13 2021-09-17 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-08-13 2021-09-17 F Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2021-08-13 2021-09-17 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-13 2021-09-17 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2021-11-19 2022-01-14 E Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-11-19 2022-01-14 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2021-11-19 2022-01-14 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-11-19 2022-01-14 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-11-19 2022-01-14 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-11-19 2022-01-14 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2021-11-19 2022-01-14 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-11-19 2022-01-14 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-11-19 2022-01-14 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-11-19 2022-01-14 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2021-11-19 2022-01-14 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-08-13 2021-09-17 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2020-01-08 2020-01-31 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-08 2020-01-31 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-12-29 2021-01-29 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2019-02-25 2019-04-25 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2019-02-25 2019-04-25 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-02-25 2019-04-25 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2019-02-25 2019-04-25 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-02-25 2019-04-25 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2019-02-25 2019-04-25 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-02-25 2019-04-25 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Fines

    Fine Date Fine Amount
    2022-07-18 $3,145

    What is in the Neighborhood

    General Area Overview
    • The closest city is Dover which is 0.6 miles away and has a population of 37,522 (mid sized town).
    • The average income is $55,979, which is average compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 36
      • Average Temperature: 58.7
      • Day Breakdown: The area gets 148 days of rain, 14 days of snow and 201 days of sun
      • Precipitation: 2.2 inches a year

    Health and Safety Overview
    • The crime rate is 12.43 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.02 incidents per 100 people
      • Property Crime: 6.48 incidents per 100 people
      • Drug-Related Crime: 1.83 incidents per 100 people
    • The average life expectancy in zip code is 76.8 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 47.0, Moderate Days 12.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    The Parisii
    0.6 miles away
    Food Lion
    0.6 miles away
    ALDI
    1.1 miles away
    Redner’s Markets
    1.2 miles away
    Lidl
    1.2 miles away

    None Found

    None Found

    Banks

    WSFS Bank
    1.1 miles away
    Citizens Bank
    1.3 miles away
    Dover Federal Credit Union
    1.4 miles away
    WSFS
    3.8 miles away
    Shore United Bank
    3.9 miles away

    Hospitals

    Bayhealth Kent General
    0.5 miles away
    Dover Behavioral Health System
    2.6 miles away

    Pharmacies

    CVS Pharmacy
    0.6 miles away
    Walgreens
    0.7 miles away
    Rite Aid
    1.4 miles away
    Greensboro Pharmacy
    19.2 miles away

    Dentists

    Dr. Daniel J. Placido
    23.7 miles away
    Smiles by Holsinger & Higgins
    23.9 miles away
    Dr. Osunkoya Tawo
    24.0 miles away

    Parks

    Johnson Victrola Museum (First State Heritage Park)
    0.4 miles away
    Dover Park
    0.4 miles away
    Holden Park
    0.4 miles away
    Kirkwood Street Park
    0.5 miles away
    Saulsbury Park
    0.5 miles away

    Places of Worship

    Byrd's AME Church
    10.8 miles away
    Old Union Methodist Church
    17.6 miles away
    Bethel Othello African Methodist Episcopal Church
    20.9 miles away
    Old St. Anne's Church
    21.7 miles away
    Appoquinimink Friends Meeting
    22.1 miles away

    Shopping

    Dover Mall
    2.7 miles away

    Culture

    The Everett Annex
    22.7 miles away
    Everett Theatre
    22.7 miles away

    Restaurants

    Chaiyo Sushi & Thai Cuisine
    0.7 miles away
    Pat’s Pizzeria
    1.0 miles away
    Betsy Ross Pizza & Restaurant
    1.1 miles away
    Bangkok Thai Cuisine
    1.2 miles away
    TGI Friday's
    1.2 miles away

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    Google map of Center At Eden Hill

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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