Celebration Village Forsyth

Positive Reviews:

• Many reviewers praise the spaciousness, cleanliness, and the variety of activities available at Celebration Village.
• Staff engagement and the quality of care provided to residents are frequently highlighted as positive aspects.
• Several reviews mention the facility's effective measures during COVID-19, ensuring resident safety while maintaining engagement.
• The food quality is generally appreciated, with specific mentions of tasty meals shared with residents.
• Some reviewers appreciate the design and amenities of the apartments, describing them as well thought out and convenient.
• The addition of organized grief support groups and the presence of a primary care nurse practitioner are seen as valuable services.
• Volunteers and family members note the welcoming and active community atmosphere, making it a pleasant place for visits and interactions.

Negative Reviews:

• Some reviewers express dissatisfaction with the assisted living and memory care services, citing unmet care needs and ineffective management.
• Issues with facility maintenance, such as broken phone and air conditioning systems, are mentioned as concerns.
• High staff turnover and a lack of effective communication with family members are highlighted as areas needing improvement.
• One review specifically criticizes the facility for not adequately managing residents' dietary needs, particularly for those with health conditions like diabetes.
• A reviewer describes the facility as focused more on marketing than on providing quality care for residents needing assisted living or memory care.

Overall:

Celebration Village receives mixed reviews, with many praising its facilities, staff, and resident engagement, while others express concerns about the quality of care in assisted living and memory care, as well as issues with facility maintenance and management responsiveness.