Celebration Village Acworth

Positive Reviews:

• Healthcare professionals and staff members express high levels of care and dedication towards residents, ensuring their experience is the best it can be.
• Staff is described as caring, with the facility offering excellent care, staff, and food.
• New hires are impressed with the professionalism, exceptional care, and "fine dining" quality food.
• Many activities are available for residents, with the facility being well-maintained and staff going above and beyond in their duties.
• Deep compassion and heartfelt caring are highlighted as part of the culture, with staff members across various roles being praised for their genuine concern and assistance.
• The facility is described as uplifting, with friendly and positive staff creating a happy environment.
• Personal testimonies highlight the facility's amenities, the special attention from staff, and the overall positive impact on residents and their families.
• Staff members are specifically praised for their roles in making the move-in process enjoyable and for their ongoing care and responsiveness.
• Residents enjoy the variety of activities, amenities, and the sense of community and extended family provided by the facility.

Negative Reviews:

• Concerns were raised about a resident not being quarantined as expected, raising health and safety concerns.
• A brief review recommends against using the facility without providing specific reasons.
• Communication issues were reported by a family member unable to contact their mother in the memory care facility, raising concerns about resident access to communication with family.
• Disappointment was expressed regarding unfulfilled promises after admission, specifically mentioning issues arising after the deposit was made.

Mixed Reviews:

• While many reviews praise the staff and facility for their care, activities, and environment, some reviews highlight significant concerns regarding resident safety, communication, and fulfillment of promises.