Celebration Villa Of York

Review Summary:

• Concerns were raised about a shuttle driver not using turn signals, suggesting a need for either driver training or vehicle maintenance.
• Elmcroft received high praise for its care and support during the pandemic, with one family noting significant improvements in their grandmother's health and happiness since moving there.
• Another review highlighted Elmcroft's exceptional care, especially during COVID-19, appreciating the staff's dedication and ability to handle difficult situations.
• Complaints about the food quality at one facility were mentioned, specifically the repetitive serving of carrots.
• Negative experiences were shared about working conditions and management at Broadmore, including issues with respect, professionalism, and handling of resident needs.
• Conversely, Broadmore was also commended for its improvements under new management, with specific mention of enhanced care and responsiveness to resident needs.
• Concerns about professionalism were raised regarding management's children being present at the facility, potentially distracting staff and disturbing residents.
• Positive feedback was given about Broadmore's welcoming environment, cleanliness, and the care shown by nurses and staff.
• One review mentioned considering moving a family member to the community due to its comfortable atmosphere and friendly staff.
• Allegations of poor management and neglect at a facility were made, with a current employee expressing intentions to report their observations to state authorities.
• Another review criticized the facility for lack of care and questioned the justification for price increases, while acknowledging the efforts of the dietary manager and activity coordinator.
• A long-term resident's family shared satisfaction with the friendly staff and the transition to managed medication, describing the environment as homey.