Cedarhurst Of Dyer

The reviews for Cedarhurst of Dyer present a mixed picture of the facility, highlighting both its strengths and areas needing improvement. Many reviewers praise the beautiful building, friendly receptionists, and nursing staff, as well as the warm, friendly environment and the dedication of the staff to the residents. Some positive experiences include effective management, engaging activities for residents, and a sense of community among staff and residents alike.

However, several concerns have been raised regarding the facility's operations. Key issues include severe understaffing, with many staff members coming from agencies, leading to missed basic care and medications. There are reports of unclean living conditions, medication found on the floor, and a high turnover rate among employees, which affects the continuity of care for residents. Some reviews mention instances of poor treatment by staff, missed meals, and theft of personal items from residents' rooms. Additionally, there are complaints about the facility's handling of complaints and adherence to their own policies, including the Cedarhurst promise of resolving issues or offering refunds.

While some reviewers have had positive experiences, citing the facility's cleanliness, effective communication, and overall satisfaction with the care provided, others express frustration and disappointment, particularly regarding the management's response to concerns and the overall safety and well-being of the residents. There are also mentions of racial issues and threats to residents, further complicating the facility's reputation.

In summary, while Cedarhurst of Dyer has aspects that are appreciated by some residents and their families, there are significant concerns regarding staffing, resident care, and management practices that potential residents and their families should consider.