Cedarhurst Of Blue Springs

Reviews of Cedarhurst in Blue Springs, MO, present a mixed picture of the facility, with some expressing serious concerns and others praising the staff and environment.

• One review highlights a controversial decision by Cedarhurst to stop providing toilet paper to residents, raising questions about the adequacy of care and legal implications.
• Several reviewers criticize the facility for unprofessional behavior among staff, manipulation, and dishonesty, suggesting a toxic work environment and inadequate care for residents.
• Complaints include misleading promises about room availability and care levels, with one reviewer calling the situation "shameful" due to exaggerated claims about nurse staffing and care.
• Conversely, some reviews praise Cedarhurst for its cleanliness, friendly staff, and well-maintained facilities. Specific staff members are mentioned positively for their welcoming and caring nature.
• Positive experiences also include detailed accounts of attentive and compassionate care, with management and staff going above and beyond to ensure resident well-being and satisfaction.
• However, concerns about inadequate training for new employees, lack of engagement in resident activities, and issues with management and staff turnover are also noted.
• One review specifically criticizes the facility for racial bias in staffing, alleging poor treatment of a minority of staff based on race.

In summary, while some residents and visitors have had positive experiences with Cedarhurst, citing cleanliness, friendly staff, and good management, others raise significant concerns about care quality, staff behavior, and operational decisions. Prospective residents and employees may want to consider these mixed reviews carefully.