Cedar Hills Senior Living

Summary of Reviews:

• Some residents and their families have expressed concerns about the adequacy of medical evaluations and care levels, suggesting a need for improvement in these areas.
• Staff familiarity and care for residents are generally appreciated, though there have been reports of high turnover among leadership and other staff positions.
• Many reviews highlight the hardworking staff, upgraded facilities, and the homey atmosphere of the community.
• Concerns have been raised about the availability and variety of activities for residents, with some families feeling that their loved ones could not fully participate or were not well-suited to the environment.
• Food quality and friendliness of employees receive positive mentions, contributing to a home-like and appropriately sized community for assisted living.
• Cleanliness and maintenance issues, particularly regarding emergency alert systems, have been pointed out as areas needing attention.
• Some families have experienced significant challenges with the level of care provided, including inadequate response to emergencies, poor food quality, and infrequent cleaning.
• Despite some negative experiences, other reviews praise the community for its cleanliness, helpful staff, and the quality of care, recommending it to others.
• Disorganization, particularly in scheduling and conducting activities, as well as maintaining communication and cleanliness, has been a concern for some.
• Overall, opinions vary widely, with some families experiencing excellent care and service, while others encounter issues that suggest a need for improvements in staffing, organization, and resident support.