Cedar Bluff

Summary of Reviews for Cedar Bluff Senior Living:

• Some reviewers express dissatisfaction with the level of care and attention, citing instances of staff being on their phones, slow response times, and neglect towards residents.
• Concerns were raised about management communication, with some reviewers finding it difficult to get in touch with senior management when needed.
• Several negative experiences were shared regarding the treatment of residents and staff behavior, including lack of support for caregivers and inappropriate handling of residents.
• On the positive side, many reviewers praise the community atmosphere, highlighting the caring and dedicated staff, and the variety of activities available for residents.
• Particular commendation was given to the leadership at Cedar Bluff and the parent company for fostering meaningful relationships between staff and residents.
• Some families shared heartfelt stories of their loved ones being well-cared for, mentioning the peace of mind they have knowing their family members are in a safe and nurturing environment.
• The facility's approach to COVID-19 and their efforts to maintain safety and communication during the pandemic were appreciated by some reviewers.
• However, there were also reports of serious concerns regarding resident safety, including multiple falls, injuries, and inadequate response to medical needs.
• A few reviewers highlighted the positive changes and improvements made under new management, noting better care and attention to residents' needs.
• Despite some negative feedback, there are numerous accounts of exceptional care, with staff members going above and beyond to ensure residents feel at home and valued.

Overall, reviews for Cedar Bluff Senior Living are mixed, with significant praise for the community and staff, alongside serious concerns about certain aspects of care and management.