Castle Senior Living At Forest Hills

Castle Senior Living has received numerous positive reviews highlighting the exceptional care and support provided to residents and their families. Many reviewers have praised the helpful and professional staff, particularly mentioning Valina Oswald for her outstanding assistance during the transition and admissions process. The facility is described as clean, welcoming, and well-maintained, with spacious rooms and a variety of activities available for residents. The food and dining experience also received compliments, with one family enjoying a complimentary lunch during their visit.

Several reviews emphasized the personalized attention and care their loved ones received, contributing to a comfortable and enjoyable living experience. The staff's dedication to addressing residents' and families' concerns, as well as their efforts to create a friendly and accommodating environment, were frequently mentioned. Positive experiences with other staff members, including Martine, Hernando, Ella, Jeannette, Sam, Farita, Jehilin, and Nora Antonucci, were also highlighted, showcasing the collective effort to provide quality care and support.

However, one review raised concerns about the working conditions for employees, suggesting that improvements are needed to ensure the well-being of both staff and residents. Another review expressed dissatisfaction with recent changes at the facility, indicating a decline in the quality of care and services provided.

Overall, Castle Senior Living is highly recommended by many reviewers for its excellent staff, comfortable environment, and commitment to resident care. While most feedback is overwhelmingly positive, the few concerns raised suggest areas for potential improvement.