Castle Pines Health And Rehabilitation

Castle Pines has received a variety of reviews from residents, their families, and staff. Many highlight the caring and compassionate nature of the staff, with specific mentions of the positive changes seen in residents, the thorough care provided, and the welcoming, family-like atmosphere. Several reviewers have expressed gratitude towards the staff for their dedication and for making residents feel safe and cared for.

However, there are also critical reviews pointing out areas of concern. These include instances of poor communication regarding a resident's injury, perceived neglect such as not responding promptly to call lights, unsatisfactory cleanliness and hygiene practices, and issues with staff attitude and professionalism. One review specifically mentioned the early administration of night medications to residents and the facility's smell.

On the positive side, many reviews praise the facility for its excellent rehabilitation services, the physical therapy team, and the overall environment that fosters growth and learning for both residents and staff. The administrative team and the nursing staff have been commended for their professionalism and attentiveness. Some reviewers, including those who have worked at Castle Pines, describe it as a great place to work, with a clean environment and a team that genuinely cares for its residents.

Despite the mixed reviews, there are numerous accounts of residents and their families having a positive experience at Castle Pines, with many recommending the facility to others. The staff's efforts to create a comfortable and caring environment have been acknowledged and appreciated by many.